What you will do 

Conducts preventive maintenance, repair, installation, commissioning and general servicing of HVAC Automation Systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on-site, customer interface. Mentored mechanical technicians on building automation activities. Properly completes required project and service documentation. 

How you will do it 

• Diagnoses and repairs complex electronic control system malfunctions requiring extensive knowledge of a variety of electronic or digital control systems and the ability to test and write modifications in multiple languages of systems software. 
• Provides sketches of field changes and discrepancies for engineering corrections and drawings. 
• Communicates with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customers informed on the nature of service provided and outstanding issues and recommends system enhancements, upgrades, and or repairs. Promotes the sale of add-on work. 
• Manages assigned work to meet professional execution, time, and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required ethically and professionally. 

• Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on work sites. 
• May provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs as required. 
• Mentors and trains the mechanical workforce on building automation systems. Provides support to the mechanical staff on non-complex, non-critical equipment. 
• Compiles job documentation, such as certificates of completion, customer training forms, training certificates, and punch lists. 
• Conducts extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in the company's product lines. Completes certifications as required by the company. 

What we look for 

Required

• General knowledge about HVAC control systems, facilities management systems, site preparation, peripheral equipment installation, and servicing techniques. 
• Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts ethically and professionally.
• High school diploma or equivalent.

Preferred

• Vocational School four-year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning, or a similar field plus three years of industry experience or five years of experience in servicing electronic and/ or mechanical systems in the HVAC industry. 
• Ability to explain technical information to technical and non-technical people. 
• Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site.
• PC experience is required and the ability to program HVAC-related software.

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

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