Administrative Clerk - Military veterans preferred

AFSPA

Description:

AFSPA is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, or any other protected class.

All new hires will be required to comply with Association policy pertaining to COVID-19 Vaccination. COVID-19 vaccination is not required but strongly recommended. Failure to adhere to policy guidelines will result in disciplinary action up to and including termination

*A Resume is required for consideration. Application submissions without a resume included will be automatically disqualified from consideration.

This position is eligible for a $500 Signing Bonus after 90 days of successful completion.

Hybrid work schedule until otherwise notified. Hybrid work schedules are based on business needs and may require you to have to work in the office up to 4 days per week.

Please apply directly to AFSPA's company site by copying and pasting the follow URL into your web browser:

https://recruiting.paylocity.com/recruiting/jobs/Details/2344794/American-Foreign-Service-Protective-Association/Administrative-Clerk

Compensation for this position is in the $37k range to $42k range depending on qualifications and experience.

Summary: Process all incoming and outgoing mail for AFSPA. Perform receptionist/front desk tasks and provide office-wide assistance as requested. Operates a multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Process and distribute the organization's mail and packages to the proper personnel.

Duties and Responsibilities :

Duties & responsibilities include, but are not limited to the following:

Assists all departments at AFSPA with special projects as requested, such as:

• Mail out new member packets.
• Assist with quarterly insurance premium invoices to members.
• Perform database projects.
• Assist with returned mail due to bad addresses.

The incumbent will be expected to perform any other duties and tasks assigned by the Administrative Manager and Sr. Director of HR & Administration :

• Welcome on-site visitors and vendors courteously, determine the nature of business and announce visitors to appropriate personnel. *
• Receive, sort, process, and distribute incoming mail (from USPS, FedEx, UPS, DHL, and State Department courier mail). Must complete a minimum of 2 trays of mail daily (when available). *
• Distribute packages received by USPS or courier service to the appropriate employee immediately. *
• Prepare mail tracking reports and provide copies to appropriate personnel. *
• Prepare claim boxes to be sent to Aetna's (Conduent) office in Kentucky by 3:00 PM, via FedEx label. *
• Notify the Administration Manager by 4:00 pm if USPS still needs to deliver the daily mail.
• Operate the receptionist's desk during assigned times, when the Human Resources/Administrative Assistant or 2nd receptionist is absent, and when coverage is needed during the front desk breaks. *

When at the front desk, you must be able to:

• Deliver messages (verbal and written) to the appropriate employee as quickly as possible.
• Answer the telephone within three rings and professionally route the call to the appropriate queue/employee.
• Record and deliver messages or transfer calls to voicemails when employees are unavailable.
• Provide callers with the organization's address, directions, and other general information. *
• Sort and process the mail in a on time. *
• Greet clients, vendors, and guests courteously and professionally as established by AFSPA guidelines. *
• Promptly alert staff members when their package arrives addressed to them. *
• Manage outgoing packages sent via messenger or are being picked up by an individual or a firm.
• If the package is not retrieved on time, notify the sender. *
• Process and incoming Certified courier and pouch mail (e.g., Fed Ex, UPS, DHL, etc.)
• Must be able to work during all Association business hours. * Other duties as assigned.

Work Location:

The following are work locations that AFSPA utilizes: New Carrollton, Maryland Satellite Office; Washington, DC Headquarters; and remote. Work location will be assigned and changed based on business needs and at Management's sole discretion.

AFSPA does not have any fully remote positions. Work location will be assigned and/or changed based upon business need and at Management's sole discretion.

Requirements:

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The successful candidate must also be able to maintain the confidentiality of sensitive information.

Education/Experience :

Candidate must have a high school diploma or general education degree (GED) and one year of related experience and training or equivalent combination of education and experience.

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