Senior Travel Specialist
- Military veterans preferred
2024-04-05 Constellis
Other
/yr
full-time
employee
Virtual
20191 United States
POSITION SUMMARY
The Senior Travel Specialist is responsible for promoting travel philosophy and services through good customer service techniques.
RESPONSIBILITIES
Oversee quality control and accuracy on all ticketing and reservations made by the travel specialist staff
Ensure department meets all Export Compliance requirements and applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines
Ensure tickets and reporting meet cost reimbursable requirements
Track refunds for unused tickets
Arrange airline, hotel and car rental reservations, including changes and exchanges for travel
Respond to requests for price quotations for domestic and international itineraries, and inquiries concerning routes, accommodations and other travel details via telephone and/or e-mail in an efficient and timely manner
Promote acceptance of fares, rates, and suppliers that match company travel program policy and negotiated contracts; apply discount programs as appropriate
Review airline, ground transportation and lodging rates and cross references government rates where applicable
Stay informed of all airline rules, regulations, and current affairs
Communicate information accurately and appropriately
Prepare and/or process documents, review for accuracy and completeness; compare elements for consistency or logical relation, and update information and/or evaluates against policy
Assist in tracking and updating database as it relates to travel
Work with travel team to ensure financial goals are met
Support 24/7 environment, making travel and possible financial decisions
QUALIFICATIONS
High school diploma or equivalent required
Five (5) years of experience in corporate or commercial travel required; international experience preferred
Strong computer skills are required, including MS Office Suite and Internet skills
Experience with Worldspan/Travelport+ preferred
Effective oral and written communication skills with all levels of the organization
Strong organizational skills with the ability to manage time and multiple priorities to completion
Problem solving skills with an analytical thought process
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
WORKING CONDITIONS
Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended or weekend hours may be required.
