Job TitlePatient Relations Assistant/OnCall--Chandler Emergency DepartmentRequisition NumberDU11943Department NameH3020:Admitting and Registration ServicesWork LocationLexington, KYSalary Range16.20Type of PositionStaffPosition Time Status On CallRequired Education
High School/GED
Required Related Experience
3 1/2 years of related education/experience.
Required License/Registration/Certification
N/A
Physical Requirements
Requires periods of sitting, standing, and walking. May require lifting/pushing/carrying objects up to 25 pounds.
Shift
Second and Third shifts available: Evenings (3pm), and Nights (11pm). Hires will be given a set schedule of 20-40 hours per week after training. Every other weekend and rotating holidays are required. Some shifts may be eligible for differentials.
Hires will be cross-trained for both Chandler and Good Samaritan ED Registration areas.
On-call staff may have the opportunity to advance to a full time position if desired. On-call positions is a great way to get your foot in the door at UKHC ED Registration Department. Possibilities are unlimited.
Job Summary
Position includes the following:
-Registration of Emergency Department patients
-Copay/payment collection at time of service
-Customer Service
-Front desk/receptionist function
Skills / Knowledge / Abilities
High level of keyboarding accuracy and attention to detail. Ability to maintain calm during stressful situations and provide excellent customer service. Ability to effectively prioritize work. Must have schedule flexibility.
Does this position have supervisory responsibilities? NoPreferred Education/Experience
Prior patient registration experience preferred. Customer service such as retail, call center, hospitality, etc., also very helpful.
Deadline to Apply04/30/2024University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.
Required fields are indicated with an asterisk (*).
