RENTAL FIELD SERVICE TECHNICIAN - Military veterans preferred

Carter Machinery


Location: Salem, VA 24153, USA
Category: Rental Operations
Posted Date: April 1, 2024
Requisition_Number: RENTA004318
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

We are currently offering a $5,000 sign-on bonus for Field Service Technician new hires. $2,500 is payable after 90-days of employment, and the remaining $2,500 is payable after 180 days of employment.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Field Service Technician in Salem, Virginia at our corporate headquarters. The Rental Field Service Technician applies mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions. Seeking candidates with minimum two years’ experience performing mechanical service and repairs to Caterpillar and related competitive equipment. High school diploma or GED required. Minimum of three years relevant field experience required to be eligible for the $5,000 sign-on bonus. Candidates with less than 3 years field experience are eligible for a $2,000 sign-on bonus. Bonuses are made in 2 equal installments at 90 days and 180 days of employment.

Requirements for the Rental Field Service Technician position include:

• Must have excellent troubleshooting and analytical skills.
• Must have intermediate mechanical aptitude.
• Must be able to perform repairs safely.
• Must be able to work independently and as part of a team.
• Must be able to interact professionally with customers and all levels of personnel within the organization.
• Must be a strong communicator with excellent verbal and written skills.
• Must be self-directed ad well organized with the ability to prioritize workload while providing excellent customer service.
• Demonstrates ability to learn and apply new knowledge.
• Proficient in use of technical software, databases and manuals.
• Must be able to function well in a fast-paced environment.
• Must have a valid driver’s license and a clean driving record.
• Must be able to work any shift and overtime as needed to meet business and customer demands.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Rental Field Service Technician job, including ability to to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to sit. The employee must regularly lift and/or more up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

*Special rules and restrictions may apply to sign-on bonus eligibility for rehires.

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