2740 Nostrand Ave., Brooklyn, NY 11210

Automotive Service Advisor / Writer

 $70,000 - $80,000 Opportunity!

1,500 Service Repair Orders Per Month!

Base Pay plus Commission and Bonus
+ Great Benefits! 
Experience Preferred

5-day work week!

Walk-in Applicants are Welcome!

Plaza Auto Mall needs to hire Service Advisors/Writers to start immediately. Our greatest asset is our team members. Each member of the Plaza Auto Mall team is hand-picked for their high level of competency, immense knowledge, willingness to learn the latest technology, and most importantly, the ability to relate to drivers from all walks of life. Join our awesome team by applying online today.

We offer:

• $70,000 - $80,000 Opportunity!
• Base Pay plus Commission and Bonus 
• 1,500 Service Repair Orders Per Month
• Medical, Dental, and Vision insurance and available
• 5-day work week
• Paid vacation and holidays
• A friendly, professional work environment with the best training in the industry
• Career advancement opportunities
  
  

Responsibilities – Service Advisor:

• Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous service
• Advise customers on necessary/suggested services and costs, including special promotions
• Answer technical questions about vehicle problems, warranties, service and repairs
• Assist in ordering parts and tools as necessary
• Oversee administration of warranty claims
• Follow the status of a customer's vehicle from service bay entry through completion of work, keeping customers informed of any changes that occur
• Upon completion of work, review the work order with the customer
• Provide a completely satisfied customer experience
• Schedule appointments for service/maintenance/recall work
• Distribute work efficiently between technicians
  
  

Qualifications/Requirements – Service Advisor:

• Automotive Service Advisor and/or dealership experience required
• Fantastic customer service and communication skills
• Friendly personality
• Time-management skills
• Professional, well-groomed personal appearance and a positive attitude
• Team-oriented and self-motivated
• Able to work with little to no supervision
• Strong computer skills
• Good multitasking and organizational skills
• Clean driving record and valid driver's license
• High school diploma or equivalent
• Please upload your resume and complete the online assessment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing including background checks, MVR, and drug screening.
  
  

About Us:
Plaza Auto Mall is a multi-franchise sales and service organization dedicated to creating lifelong customers by providing exceptional service and hassle-free solutions for all their automotive needs. Begun as a family business in 1975, Plaza now encompasses five leading automotive brands, including Honda, Acura, Toyota, Hyundai, and Kia.

Drivers from all over Bay Ridge, Brooklyn, Queens, Staten Island, Bronx, Manhattan, lower Nassau County, and the surrounding New York areas keep coming back to Plaza because we offer solutions to all automotive needs in one location. We continue to be involved in charitable works, including The American Heart Association, the Boys and Girls Club, and the G&P Foundation for Cancer Research, as well as local schools.


We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.