Harvard University


Description:

04-Apr-2024

Project Manager

Faculty of Arts and Sciences

65501BR

Position Description

The Institute for Quantitative Social Science (IQSS) is a university-wide institute whose mission is to solve society’s greatest challenges through the creation, preservation, and dissemination of social science knowledge. We build infrastructure and community so social scientists can work at unprecedented speed, scale, and levels of collaboration. The IQSS approach includes: providing an environment (physical space, events, services) that encourages scholars to convene and collaborate; developing powerful (and broadly useful) statistical, computational, and analytical infrastructure and tools; building bridges between the many different scientific communities concerned with real world problems; removing impediments to discovery by providing exceptional administrative services; and supporting and showcasing innovative ideas through the creation and incubation of scientific programs.

Job Summary: As IQSS continues to build new initiatives and provide ongoing support for existing ones, the Project Manager will perform an array of project management duties for technical, research, and administrative projects, programs, tools, and services. Reporting to the Director of Strategic Initiatives and Product Management, and working with faculty, developers, researchers, data scientists, and technical and administrative staff, the Project Manager’s time/skills will be deployed across various projects/functions ranging in scope to ensure continued and expanded delivery of programming and services to our clients. The Project Manager will plan, conduct, and supervise multiple wide-ranging tech and research facilitation projects (often simultaneously), requiring high levels of cross-functional expertise.

Essential Responsibilities:

• Independently and collaboratively manage IQSS programs, research initiatives, tools, and cross-organizational projects across full life cycle using waterfall and agile project management practices.
• Align IQSS and university resources and coordinate among related internal and external stakeholders/partners, incorporating input from faculty, administrative, and technical leadership as necessary.
• Develop and oversee logistics (design, launch, implementation, close out, etc.) of new and ongoing programs, tracking and reporting progress and relevant metrics, conducting trainings, and providing administrative support with Business Operations team as appropriate.
• Provide workflow support to existing teams when flex capacity is needed.
• Identify, absorb, and leverage tools and technology to support program needs as well as project management, collaboration, and communication tasks.
• Perform product management tasks such as gathering technical and stakeholder requirements, designing workflows, developing user personas and stories, building strategic road maps based on established objectives and key results.
• Collaborate with communications and outreach team to develop and manage marketing/engagement projects (websites, events, advertising campaigns, etc.) to amplify impact of IQSS programs and tools.
• Create knowledge/relationship management systems and prepare documentation and materials for user engagement, training, and promotion across IQSS, Harvard, and beyond.
• Manage process development/optimization projects, creating, implementing, and stewarding related tools, resources, internal policies/guidelines, and SOPs for use across IQSS as appropriate. Partner with relevant teams as needed.
• Other duties related to delivering projects on time, scope, budget with excellence.

Basic Qualifications

• Minimum of five years’ post-secondary education or relevant work experience

Additional Qualifications and Skills

• Bachelor's Degree preferred
• Minimum of 5 years work experience in project or product management preferred
• Ability to handle multiple, sometimes ambiguous projects, and competing demands
• Self-starter with the ability to work independently with minimal supervision
• Collaborative and flexible mindset and strong cross-functional and organizational skills
• Service orientation with skills and attitude that support agility and innovation
• Team player with ability to build and maintain strong and effective working relationships and influence without direct authority
• Excellent verbal and written communication skills
• Demonstrated results orientation and commitment to problem solving, finding resources, and “rolling up sleeves” to define and achieve goals with whatever tasks are necessary
• Experience and facility learning, managing, and implementing information technology applications, processes, and software
• Experience in agile software development
• Research coordination experience helpful
• Ability to work with Google Workspace and Microsoft Products
• Familiarity with Harvard’s financial applications, such as Concur and Buy2Pay, a plus
• Ability to maintain confidentiality as needed
• Completion of Harvard IT Academy Project Management Foundations course (or external equivalent training/experience) preferred
• Experience and/or certifications with various project and product management tools and frameworks

Certificates and Licenses

• Completion of Harvard IT Academy Project Management Foundations course (or external equivalent) preferred

Working Conditions

• Work is performed in an office setting

Additional Information

This is an 24 month term position from start date, with the possibility of renewal based on funding and performance.

We are unable to provide visa sponsorship for this position.

All formal offers will be made by FAS HR.

Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

About Us

IQSS sits in the Division of Social Science, which is strongly committed to creating and supporting a diverse workforce. Respect and fairness, kindness and collegiality, and trust and transparency are among the values we espouse and promote in our workplace culture. We work hard to ensure a healthy, inclusive and positive environment where everyone does their best work in support of Harvard’s mission.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Information Technology

Department Office Location

USA - MA - Cambridge

Job Code

I0058P IT Project Manager IV

Work Format

Hybrid (partially on-site, partially remote)

Sub-Unit

Social Sciences

Salary Grade

058

Department

Institute for Quantitative Social Science (IQSS)

Union

00 - Non Union, Exempt or Temporary

Time Status

Full-time

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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