Academic Planning Specialist - Military veterans preferred

Harvard University


Position Title: Academic Planning Specialist

Req ID: 65422BR

School or Unit: Faculty of Arts and Sciences

Description: Job Summary

The Faculty of Arts and Sciences Registrar's Office (FAS RO) supports the students, faculty, staff, and alumni of Harvard College, the Graduate School of Arts and Sciences, and the John A. Paulson School of Engineering and Applied Sciences. The Academic Planning Specialist reports to the Assistant Registrar for Academic Planning. This position will work closely with FAS & University constituents (students, faculty, staff, alumni, & leadership) performing a variety of complex administrative/support duties within Academic Planning. This position will serve as the front line of communication for FAS faculty, students, administrative offices and staff on existing policies and procedures related to classrooms, exams, courses, and sectioning.

Position Description

Responsibilities of the Academic Planning Specialist include:

Serve as the first line of communication via email and phone for high level constituents including FAS faculty, staff, students, departments and residential House staff; serve as principal source of information on policies related to FAS courses, classroom space usage, and exams; compose, edit and disseminate correspondence for courses, classrooms and exams; assist departments in scheduling upcoming term course offerings; troubleshoot student enrollment issues as related to course setup and sectioning process; run and analyze query results in order to perform course data validation; train constituents on the my.harvard student information system related to course development and sectioning functionality; fulfill classroom space requests for special events, course-related events, and student organization requests based on knowledge of FAS scheduling policy; run classroom usage report and post to the Registrar's website; troubleshoot exam proctor questions and resolve technical and logistical out of sequence exams issues onsite during exam period; obtain missing out of sequence exams; organize and assemble exam packets; maintain inventory and order exam supplies; coordinate with Mail Services and FAS departments to disseminate exam booklets each semester; perform outreach to faculty who have not reported final assessment information; edit and maintain content on the FAS Registrar's website; triage questions and direct constituents to appropriate additional support contacts as necessary; provide general administrative and customer support service for the Registrar's Office, and all other general duties of the Registrar's Office as needed.

Basic Qualifications

3 years or more of related experience.

Education beyond high school may count towards experience.

Additional Qualifications and Skills

Excellent organizational, interpersonal, and communication skills. Ability to handle complex and confidential information with discretion. Competency and efficiency using a variety of computer software including MS Outlook and Microsoft Office Suite. Able to work in a team oriented, customer focused environment in a collegial manner. Ability to work well independently, prioritize multiple projects simultaneously, and meet deadlines. Attention to detail, demonstrated troubleshooting ability, and ability to multitask while showing good judgment.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Department Office Location: USA - MA - Cambridge

Job Code: 403033 Staff Assistant III

Job Function: General Administration

Work Format: Hybrid (partially on-site, partially remote)

Sub Unit: College

Salary Grade: 053

Department: FAS Registrar's Office


Union: 55 - Hvd Union Cler & Tech Workers

Time Status: Full-time

Pre-Employment Screening: Identity


Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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