Dealer Solutions Consultant II - Military veterans preferred

**Primary Location:** 13693 S 200 W , Draper , UT , US **Dealer Solutions Consultant Fixed Operations**
* Successfully complete training/certification in assigned domain, including XTime and DT DMS Fixed Operations applications.
* Demonstrate high proficiency training on all products in domain and gain knowledge and experience needed to start to build and adapt basic consultative training strategies for each unique customer.
* Promote and deliver both on-site and virtual instruction and operation of products, within domain, for single point new installs or within specific functional areas, driving Dealer Software Solutions product and solution utilization and potential revenue impact with customers.
* Maintain in-depth knowledge of the Dealer Software Solution products in domain, including product settings, features and benefits, system functionality, and settings cause and effect relationships.
* Partner with Manager for performance reviews and development opportunities and work with designated coaches or mentors to help in performance growth.
* Effectively customize training curriculum and consulting to dealer needs and present products in a clear, concise manner, demonstrating functionality of the system and answering dealership questions through on-site or virtual dealership trainings.
* Troubleshoot questions and issues of domain products to meet each individual customers needs.
* Work with dealer leadership team to create a customized training plan based on staffing needs, determine any dealer work needed to be successful, and advise on software/hardware needs.
* Participate in product development and enhancement review sessions to continue development as a domain subject matter expert.
* Communicate all dealership training documentation, including training agenda, daily training reports with class attendance and training issues, training recaps, support tickets, and other training communication, recording all documentation in Dealer Software Solutions.
* Keep up to date on current automotive trends and best practices to ensure educational content and consulting is relevant to provide maximum value to dealerships.
* Schedule travel and manage/submit expenses in accordance with department practices and Cox Automotive company guidelines and policies.
* Compensation includes a base salary of $46,920 65,790. Salary may vary outside of the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience.
* Position is eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
* 3+ years relevant/related work experience
* A valid U.S. driver's license is a must
* A strong know-how of Microsoft programs (Word, Excel, PowerPoint, etc).
* Outstanding presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement required.
* Comfortable with extensive travel 100% travel is required
* Highly motivated self-starter capable of working independently and in a team environment.
* Excellent verbal and written communication skills required.
* Exceptional listening skills, ability to problem solve, and patience with customers of all skill levels.
* Demonstrated ability to work in a team-oriented, collaborative environment.
* Ability to multi-task and prioritize effectively to ensure successful completion of each training.
* Strong working knowledge of Microsoft Office applications required.
* High energy, enthusiastic, determined, and able to motivate customers to use Dealer Solutions Software products.
* Two years of Fixed Ops automotive management experience preferred.
* Experience with the following software solutions Salesforce CRM, Dealertrack DMS, and XTime.
**Benefits**
* Generous compensation plans
* MyTime: Flexible time off policies
* Free in-network womens healthcare
* Cox U: Thousands of free online classes
* Dollars for Ideas: Well pay for your continuing education
* Adoption assistance
* Home & Auto insurance
* Pet insurance for your fluffy loved ones
* Telehealth: Phone and video visits with a doctor in minutes
Tonya Wallace
Director of Agile Delivery I love that Cox gives engineers a voice. Ive seen workplaces where its more of a just sit there and code type of environment. Not here. They encourage communication and transparency. All teams have the ability to share ideas. Billy Mullner
Automotive Technician II One of the best things here are all the great benefits. ASE certifications are super important to me and I always like learning new things. Marco Valero
Manager of Software Engineering Cox leaders care about their employees career paths and help them grow into better professionals and members of the community. And I love that the company provides lots of training, challenging problems to solve, and opportunities to learn new technology and skills. Jarrod Baer
Portfolio Manager I enjoy my coworkers because of the unity we have. We share best practices and talk about how we can better our clients experience as well as our company. **Inclusion makes us stronger**
We thrive on what makes us different and celebrate each others unique abilities and perspectives. We embrace an inclusive culture of fairness and respect, value and belonging, empowerment and growth. No two employees look or think the same and we prefer it that way!

#J-18808-Ljbffr