2024-04-07
CrowdStrike, Inc.
Other
/yr
employee
contract
Sunnyvale
Vermont
21044
United States
CrowdStrike, Inc.
Full time
R17840
About the Role:
Partners with Consumer and Ecommerce Business Groups to ensure delivery of applications aligned to the business and IT strategy, as well as the support of applications in B2B and B2C areas. Works with multiple owners such as Business, IT Apps, Security and Engineering to define and refine the requirements and to analyze appropriate solutions addressing scalability, performance, availability, extensibility etc.
What You'll Do:
The Application Integrations Business Systems Analyst (BSA) will be responsible for authoring data integrations and API related Consumer business requirements for CrowdStrike.
Systems Analyst experience documenting requirements related to middleware integrations and APIs related to consumer transactions, integrating with AppStore / Google Play, secure file transfer.
Analyze data integrations business requirements, explore and evaluate various options, assist with development life cycle thereby validating the requirements, eliminating ambiguity and providing early visibility to business on the final solution.
Profile applications data to develop strong understanding of the data relationships, cardinality and quality of the data thereby helping in determining if the data can meet the high-level goals of information and integration needs as well as plan functional and test cycles.
Collaborate and partner with business users to develop use cases for functional and User acceptance testing
Has a strong focus on capturing core requirements, beyond stated requirements and accurately places these within a broader context
Reviews functional designs and obtains sign offs with the cross functional business and IT teams
Translate high-level requirements into actionable and incremental workloads, including user stories, testing and acceptance criteria. Provides inputs into business processes based on design capabilities
Champions balanced, forward-looking functional designs
Coordinates integration testing, validates test cases with stakeholders for user acceptance testing and training, and obtains sign offs
Leads troubleshooting efforts on critical issues with cross functional teams through resolution
Interacts regularly with senior management level stakeholders, and demonstrates value from realized projects
5+ years’ experience as a Business Systems Analyst in B2C and B2B space in the Hi-tech SaaS Industries.
Experience with subscription management platform such as Chargebee, or others is a plus.
CRM & ERP Functional knowledge supporting Sales and Finance areas.
Experience with consumer business processes, consumer process performance metrics.
Experience working in fast paced B2C programs.
Knowledge of integrations with consumer channels like Amazon, Apple App Store, Google Play Store etc.
Experience with integrating B2B & B2C processes, and able to work with Business to identify gaps
Functional knowledge managing requirements and implementing system solutions for Sales and/or Finance operations automations
Ability to document user stories and data flows is required.
Able to understand complex business processes and data from multiple business systems
Ability to drive cross functional discussions across global business groups and IT independently
Detail oriented and demonstrate ability to analyze complex problem statements
Experience working in Agile methodology
Bachelor’s degree in Computer Science, Information Systems, Business or equivalent experience
Excellent written and oral communication skills, as well as interpersonal skills including the ability to articulate requirements to both technical and non-technical audiences
#LI-RC2
#LI-Remote
Remote-first culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive and inclusive health benefits
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Offices with stocked kitchens when you need to fuel innovation and collaboration
We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
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