Who We Are...
We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
The role...
We have an exciting opportunity for an ambitious & self-motivated Trade Consultant to join the Soho Home team and drive our business. Supported by our retail teams in North America & the UK, you'll be responsible for building a new trade customer base and delivering against financial targets.
From acquiring new customer leads, hosting events in our Houses, and developing strong industry relationships; to assisting with order placement, hand-holding your clients through the delivery process, and implementing a customer retention strategy. This is a 360 role with a great amount of autonomy.
Main Duties
- Actively build, maintain, and grow relationships with existing and new Soho Home Trade clients around the Miami area. Building a localised key account strategy to deliver commerical growth.
- Provide expertise, guidance and an elevated service to clients looking to use Soho Home for interior design projects.
- Work in partnership with the UK Trade team to grow the Soho Home Trade program in the US.
- Own each touch point of the client experience from initial contact, creating quotes, right through to order management, logistics, delivery, and installation.
- Play an active role in the local interior design community, identifying potential new clients and networking opportunities. Both hosting your own and representing Soho Home at industry events.
- Represent the Soho Home aesthetic and brand vision through all instalments.
- Hold a passion for interiors and a keen interest in immersing themselves into the Soho Home brand.
- Be a leader in brand and product knowledge. Confident to share with design community through clientelling process and learning events.
- Report and provide feedback to the leadership team. Including identifying potential partnership and case study opportunity with key clients
- Performs other duties as assigned by supervisor/manager.
Required Skills/Qualifications - Highly organized and self-sufficient with a passion for building and developing the trade business.
- Previous experience as a trade account manager or client management within design industry
- Proficient user Microsoft office suite.
- Experience in using salesforce or other CRM system.
- Excellent written and verbal communication skills.
- Passionate in people and maintaining relationships.
- Results oriented
Physical Requirements - Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Must be able to move, pull, carry, or lift at least 50 pounds.
- Occasionally kneel, bend, crouch and climb as required.
Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
- Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
- Paid Time Off: Full- Time Employees have sick day's + vacation days
- Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
- Learning & Development: An extensive range of internally and externally run courses are available for all employees.
- Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Opportunities for all... Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
