Senior Program Manager - Military veterans preferred

Oregon Health & Science University

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.


Senior Program Manager

US-OR-Portland

Job ID: 2024-29297
Type: Regular Full-Time
# of Openings: 1
Category: Administrative/Office Support
Portland, OR (Marquam Hill)

Overview

Partnerships

• Partner with SON leaders to execute plans and projects to achieve goals under the OHSU 30-30-30 initiative.
• Partner with School of Nursing Senior Performance Improvement Consultant (Sr. PIC) and SON leadership to identify and prioritize strategy deployment opportunities, strategic initiatives that have transitioned to operations and other operational improvement projects (policies, processes and procedures). Includes coverage planning for strategy deployment related meetings and activities.
• Gather information and perspectives via multiple channels from SON leadership, faculty, staff, students and other stakeholders regarding opportunities and needs for improvement and/or change, and summarize and present feedback and recommendations for programs, projects and initiatives.
• Establish and maintain relationships with appropriate leaders and other stakeholders, providing regular communication on project statuses and changes, including reporting project outcomes and/or risks to the appropriate stakeholders — escalating issues as necessary based on program or project work plans.

Program and Project Management

• Provides comprehensive project management expertise in assigned strategic objectives including transitioning to operations initiatives and other operational improvement projects; partners with SON Sr. PIC, managers, management teams, and key stakeholders on projects as part of the strategic deployment process.
• Collaborate with assigned strategic and or transition to operations workgroups, establish, document and track the scope of projects, project team composition, roles, tasks, funding estimations and status, and timelines. Assists the workgroups with developing, identifying, assigning, and prioritizing tasks related to the project.
• Utilizes project management tools to facilitate project success by meeting project timelines within scope. Assists team members with meeting their deadlines and accomplishing tasks when needed.
• Develops strong customer relationships and works to comprehend and document customer needs and SON program capabilities.
• Assists with connecting with appropriate SON staff when needed – e.g. the finance team to advise on feasibility/cost-benefit evaluation of proposed solutions.
• Helps process owners effectively communicate relevant information to stakeholders by setting up tracking systems and structures for reporting (e.g. dashboards).
• Works with project team to help with their comprehension and the implementation of PM methodology.
• Set and manage stakeholder and project team expectations, ensuring projects align with School of Nursing strategic goals.
• Identify, coordinate and communicate the interrelatedness of various projects to create synergy, efficiency, and minimalize duplication of efforts, within the School of Nursing and across OHSU.
• Collaborate with process owners, creating long- and short-term project plans, including setting targets for milestones and adhering to deadlines.
• Monitor and track the progress of multiple projects, analyzing the successful completion of project milestones, and when necessary, adapt scope, and timelines to ensure that project team adheres to project requirements.
• Establish and maintain processes to manage scope over the project lifecycle, setting project quality and performance standards across multiple projects.
• Ensure relevant OHSU standards, processes and policies are followed throughout project and program implementation.
• Analyze, evaluate and overcome program and project risks, and communicate risks through program reports to leaders and stakeholders.
• Create and maintain comprehensive project documentation including spreadsheets, diagrams and job aids; measure project performance using appropriate project management tools.

Education

• Bachelor’s Degree in Business/Healthcare/Education Administration or related area of study
• Or equivalent experience.

Experience

• 7 years’ experience in coordinating, managing and/or participating in program and project implementation.

Job Related Knowedlge, Skills, and Abilities

• Demonstrated program and project management skills
• Demonstrated ability to manage multiple projects on an ongoing basis with excellent organizational skills and attention to detail
• Working knowledge of change management principles and performance evaluation processes
• Conflict resolution and problem-solving skills
• Excellent interpersonal, written and verbal communication skills, including presentation skills
• Ability to facilitate teamwork and motivate team members;
• Strong consensus-building skills
• Ability to manage and influence stakeholders
• Demonstrated ability to effectively collect, analyze and use data for continuous improvement.
• Demonstrated ability to work effectively as part of a collaborative team while also able to work independently, using initiative and judgment.
• Competency in Microsoft applications including Word, Excel, Outlook, Smartsheet and Teams.

Registrations, Certifications and/or Licenses

• Proficient in change management methodology

Compliance

• Code of conduct
• Respect in the workplace
• Applicable policies, procedures, and agreements related to position, department or OHSU as a whole

Job Related Knowedlge, Skills, and Abilities

• Experience using SmartSheets
• Knowledge of quality management and process improvement
• Training skills and experience
• Organizational development skills

Registrations, Certifications and/or Licenses

• PMP
• Change management certification (e.g., Prosci, Change Acceleration Process)
• Lean certification or experience

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