The Business Operations Analyst – Intern is responsible for supporting strategic projects defined by the Siteimprove Executive Leadership Team (ELT).
This individual will partner with departments across the entire organization, including, but not limited to, Business Operations & Strategy, Finance, Legal, Sales, Customer Experience, Marketing, Partner, Product, & Engineering, to execute transformational projects for Siteimprove. To drive successful outcomes, it is critical for this role to collaborate cross-functionally with teams across Siteimprove to support transformation. You will help with critical analysis and documentation to aid the organizational transformation and gain valuable experience in the Software-as-a-Service (SaaS) industry.
What you will be doing
- Develop tracking mechanisms and processes to collect key data to analyze and optimize business performance
- Review processes and make suggestions for optimization
- Collaborate cross-functionally with teams in executing transformational projects including Finance, IT, Business Operations, Sales, Customer Success, and Legal
- Keep up-to-date information, status, and documentation around the execution and implementation of strategic programs
- Actively participate in huddles, team meetings, and other company functions by sharing knowledge and providing feedback that will improve how Siteimprove works with our customers
- Attend meetings and other company functions necessary to perform duties
- Perform other related duties as assigned
What we will require of you
- You embody our core values: You are people-centric. You are customer-focused. You embrace and drive change. You have a passion to succeed. You find value in diversity and inclusion.
- You are interested in working in a team-first and fast-paced environment.
- You have experience in data analysis & presentation skills using the MS Office suite (e.g., Excel, PowerPoint, etc.)
- Desire to enhance your business acumen in SaaS contracting processes
- Strong listening and communication skills
- Excellent verbal and written communication skills working in a professional environment
- Ability to work in our Siteimprove corporate office
What we will love about you
- Self-starter with a demonstrated record of acquiring knowledge above and beyond what is needed to complete assigned tasks
- Proven track record of analyzing large data sets to pick out key findings and insights
- Strong collaboration and teambuilding skills
- Excellent, time management, organizational, and planning skills
- Ability to multi-task and adapt to a fast-paced environment
- Knowledge of and/or experience with Business-to-Business (B2B) SaaS business models
Siteimprove is an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at https://siteimprove.com/en/privacy/.
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