Lead Generation Agent - Military veterans preferred

2024-04-10
Institutional Shareholder Services
Other

/yr

  employee   contract


San Diego
California
92101
United States

Institutional Shareholder Services

Location: San Diego, CA, US
Type: Full time
Req ID: JR_6142


Let’s be #BrilliantTogether

ISS is growing! We seek an outbound Lead Generation Agent to be part of a dynamic team helping our clients reach their target audiences in the financial services and insurance industries. If you want to learn, climb, and shine at a company committed to you, then ISS might be the best move you’ll ever make.

As the Lead Generation Agent, you will be responsible for handling a large volume of outbound calls to industry professionals and successfully generating qualified leads for one of our leading services - Discovery Data. In this role, you will learn about some of the most interesting companies in the financial services and insurance industries and tell the story of various compelling products, services, and career paths available in these industries.

We’re looking for bright, eager-to-learn Lead Generation Agents who are self-motivated, confident, and highly skilled. Candidates will be on a hybrid work schedule, full-time Mon-Fri 7:00 AM – 4:00 PM Pacific Time. In this position, you will work in an exciting environment that fosters personal growth and offers unlimited career potential, with a competitive compensation and benefits package.

What you’ll do

  • Handle a large volume of outbound calls placed via automated technology
  • Share the stories of our clients’ offerings and opportunities
  • Listen to objections and handle them effectively, persuasively, and with professional courtesy
  • Generate qualified leads and pass them on to our clients
  • Accurately submit details of every interaction in the call center system

What you’ll bring

  • One-year+ experience in an inbound or outbound call center (preferred)
  • A demonstrated pattern of success and accomplishment
  • Exceptional interpersonal skills
  • Excellent verbal communication skills
  • Listening skills
  • Attention to detail and accuracy
  • Professionalism
  • Ability to handle high-pressure situations, multi-task and meet aggressive deadlines
  • Interpret customer needs and match those needs with related products and services
  • High speed internet and a quiet workspace

Base salary: The San Diego expected base pay for this position is $18.50 per hour. Exact compensation may vary based on skills, experience, and level of education.

The role is incentive eligible.

#LI-JB1 #MIN #CS #ENTRYLEVEL

What you can expect from us

Our people are the moving force behind ISS. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS

ISS empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics, and insight. We are committed to positively impacting the environment and society through our market-leading solutions and leading by example.

ISS Market Intelligence empowers clients in the global financial services industry to assess and benchmark their target markets, identify and analyze their best opportunities, and execute on go-to-market initiatives to drive growth. Our solutions are delivered through connected actionable intelligence and market engagement platforms that leverage a combination of proprietary data, powerful tools and analytics, in-depth research, timely and relevant insights, and industry-leading media and events.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

We are proud to offer the following featured benefits

  • Medical, Dental and Vision – multiple PPO plans to choose from

  • 401(k) Plan with a competitive Company Match up to 9% inclusive of Safe Harbor contribution

  • FSA and Commuter benefit programs

  • Generous Paid Time Off (annualized minimum of 20 days vacation, 11 holidays and separate paid sick leave)

  • Flexible Work & Hybrid policies may apply

  • Paid Parental Leave

ISS is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.




ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.




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