eCommerce Analyst - Military veterans preferred

STELLA & CHEWY'S LLC

Equal Employment Opportunity/M/F/disability/protected veteran status

Description:

This position can be either onsite in Oak Creek, WI or remote

The Role:

You are a data rockstar — you love working with data and unlocking insights hidden to all but you.

You will be a key team member in developing a quantitative understanding of our e-commerce customers and working backwards from there to innovate and help drive our e-commerce business. Your recommendations will have a direct impact on our business.

This role will work interdepartmentally within the company, ensuring that eCommerce business is running in-line with supply chain, finance, marketing, and brand expectations. Must be a detail-oriented, hands-on team player with strong communication and problem-solving skills.

As an eCommerce Analyst, you will focus on customer account forecasting and gleaning actionable insights from a trove of data. You will also be exposed to marketing programs, content development and negotiations.

Who We Are Looking For:

The ideal candidate is willing to work hard to learn the fundamentals of eCommerce and demonstrate the ability to problem solve.

You are passionate about pets and thrive in a fast-paced, innovative environment, we want you on our team.

Key Responsibilities:

• You'll be embedded in our E-Commerce team, helping to build out the metrics and research we need to deeply understand our customers and advance and grow the digital business
• You will be a key team member in developing a quantitative understanding of our customers and working backwards from there to innovate and help drive our e-commerce business
• Manage the new item set-up process on eCommerce partner sites, via Salsify API connection.
• Apply insights gleaned from the various Amazon portals we use to improve our activities across NHP websites and Chewy.com/Amazon.com
• You will partner on improving the inventory management process and creating plans that optimize all SKUs on eComm partner sites
• Develop, maintain, and enhance a comprehensive suite of analytics solutions (e.g., click stream tools for our DTC site, A/B testing on Amazon)
• Assist in agency relations regarding Amazon paid search/display management – analysis and bid management in the USA and Canada
• Create and maintain sales data reporting/dashboards to share with leadership. Reporting cadences include daily, weekly, monthly and ad hoc updates as needed.

Broader Sales Team & Company:

• Provide support services for Stella & Chewy's online retail partners, assisting the field sales team for online help as needed. (Ex: Auditing retail partner websites for areas of improvement)

Requirements:

Minimum Qualifications:

• Associate Degree required
• 1+ years experience with business intelligence and analytics tools (e.g. Excel, Power BI, Python (a plus), etc.)
• A foundational understanding of statistical techniques such as regression, predictive modeling, forecasting, time series analysis, and clustering and an ability apply those techniques to answer business needs
• Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business teams
• Demonstrated track record of using quantitative techniques to monitor and derive insight into customer behavior, business channels, and product performance
• Exemplary curiosity and tenacity in the pursuit of answers to the cause and effect of customer behavior and business outcomes
• A self-started mentality and ability to operate in a fast-paced and ambiguous environment
• Familiarity with Amazon Vendor Central, Brand Analytics, Amazon Ads portal
• Should be flexible, agile, curious, and open to learning

Preferred Qualifications:

• CommerceIQ and PromoteIQ a plus, but not required

Join Us:

At Stella & Chewy's, you'll be part of a dynamic team committed to making a difference in the lives of pets and their families. If you're ready to bring your ecommerce expertise to a brand that values innovation, quality, and community, we'd love to hear from you.

This job description in no way states or implies that these are the only duties to be performed by the person occupying this position. You may be required to perform other job-related duties as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

PI239392242