Pay commensurate with experience.
Eagle Claw Fishing Tackle is one of the most recognized names in the tackle industry. Eagle Claw has proudly been manufacturing fishing products in Denver, Colorado since 1925. We manufacture and distribute premium quality fishhooks, rods, reels, bait, and terminal tackle throughout the US and over 40 countries worldwide. Eagle Claw has never compromised its commitment to “Made in America.”
Want to work for the ONLY American Made Fishhook Company? Want to work with passionate people who love the great outdoors? Eagle Claw employees enjoy a 4-day work week, great pay, excellent benefits, paid holidays, and generous paid time off along with other exciting perks and benefits.
We offer competitive compensation and excellent benefits including:
- 401k and Profit Sharing Plan with Employer Match
- Medical, Dental, Vision, and Basic Life/AD&D Insurance
- Long-Term Disability
- Supplemental Life Insurance
- Employee Assistance Program
- Medical Flexible Spending Account
- Dependent Care Flexible Spending Account
- Personal Paid Time Off and Paid Vacation
- Education/Tuition Assistance available for job related learning programs
- Employee Discount at the Eagle Claw Store
- Fishing License reimbursement
- Professional Sports Season Tickets Program
Position Purpose
The Sales Specialist is responsible for driving sales and building relationships with customers over the phone and via email. Identify Customers’ needs and strive to enhance existing orders, increase sales revenue and customer satisfaction through expert product recommendations. Position will be evaluated on current account sales management and increased sales volume.
Attendance and Schedule
Consistent attendance is required. Must be able to work a minimum of 40 hours per week. Scheduled workdays may vary based on business needs and schedules (Mon-Thurs possible)
Essential Duties
- Proactively contact customers and introduce them to our DWO/OBS and Bulk products.
- Identify customer needs and provide expert product recommendations with the goal of increasing revenue and finding additional sales opportunities in existing orders.
- Build and maintain strong customer relationships, always ensuring customer satisfaction.
- Effectively manage a sales pipeline and utilize CRM tools to track progress.
- Provide exceptional customer support, answering inquiries and resolving any issues promptly.
- Collaborate with the marketing team to develop and execute sales strategies and promotional campaigns.
- Maintain sales volume with assigned accounts, product mix and selling price by keeping current with supply and demand, changing trends and competition.
- Travel with Sales Managers and representatives to trade shows.
- Work at the trade shows, interact with customers, provide sales support, enter orders and other tasks as assigned.
- Process customer orders, returns, and exchanges.
- Provide sales support by assisting with order-related problems, tracking shipments, investigating delivery issues, and managing customer accounts.
- Enter and track data in sales databases.
- Observes and practices all safety and good housekeeping rules and regulations of Eagle Claw, such as keeping the office and all office furniture, equipment supplies, and other materials neat and safe, so the office is functional and efficient.
- Other duties as assigned.
Knowledge, Skills and Experience
- General Knowledge of the Fishing Industry
- Dedication to customer satisfaction.
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to build rapport with customers.
- Proficient in computer software systems including MS Office and MS Excel.
- Oracle experience preferred.
- Excellent time management and organizational skills and the ability to multitask and prioritize.
- Ability to work independently and as part of a team.
- Able to quickly adapt to changing work environments, systems, and processes.
Physical Demands and Working Conditions
- Able to occasionally lift up to 25 lbs. when moving catalogs or preparing small shipments or performing similar duties.
- Must be able to stand, stoop, reach, and bend when asked to work at tradeshows.
- Able to understand and communicate effectively via telephone, email, and fax.
- Able to work and remain focused in an open office environment where phone and business conversations are a part of the environment.
- Able to sit at a PC and phone for 90% of a 10-hour workday.
- Able to see, hear and communicate effectively verbally and in writing.
- Able to use computer, keyboard, telephone and other office equipment.
Equipment Used:
Telephone, Computer and various office equipment as needed.
Employment at Eagle Claw Fishing Tackle is contingent on successful completion of background check and drug and alcohol screening.
Wright & McGill Co. / Eagle Claw Fishing Tackle is an equal opportunity employer, dedicated to promoting a culturally diverse workforce.
