Senior Media Techncian - Military veterans preferred

Harvard University


Position Title: Senior Media Techncian

Req ID: 65454BR

School or Unit: Faculty of Arts and Sciences

Description: Job Summary

The Senior Multimedia Technician works to support faculty, students, and staff in the use and care of classroom multimedia and digital video capture equipment; regularly advances knowledge of emerging audio, video, and multimedia technologies; and coordinates multimedia technology for class and event sessions within the scope of their area of responsibility. The Senior Multimedia Technician coordinates the work of multimedia technicians in the field, including assigning work and performing quality control as needed. This position supports afternoon and evening classes and events on the Cambridge campus.

Position Description

• Supports faculty and other clients with multimedia in classrooms and event spaces;
• Records course meetings and events;
• In a highly skilled manner, operates video and multimedia equipment, image capture and
  
  annotation presentation technology, live streaming, a range of portable media equipment,
  
  and video and audio recording systems;
• Coordinates with camera crew and network accessibility issues as needed;
• Is responsible for live streaming and recording on a number of platforms throughout
  
  campus depending upon the infrastructure available in the location;
• Prepares and operates equipment during recording or live streaming sessions; packs
  
  portable equipment after shoots, carries equipment to and from shoot locations;
• Assists with related duties as needed, such as file uploads, inventory, operating classroom
  
  multimedia equipment, and infrastructure maintenance.

Basic Qualifications

3+ years of experience in professional video production, and multimedia equipment at the industrial, educational, or broadcast level.

Additional Qualifications and Skills

• Bachelor's degree or technical school certification desirable.
• Successful experience providing multimedia customer service in a fast-paced, academic environment.
• Proven ability to supervise, deliver professional customer service, and manage multiple simultaneous work assignments.
• Analytical and troubleshooting skills and the ability to identify and resolve technical process issues.
• Effective interpersonal and written/verbal communication skills. CTS, Crestron DMC-E, and Dante certifications are preferred.
• College background in related multimedia and /or technology preferred.
• Ability to work with a range of constituents and to develop solutions to service problems in a client-friendly manner.
• Knowledge of a range of computer software and operating systems is preferred.

Working Conditions

This position is based in Cambridge, MA.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Additional Information

We regret that we are unable to provide visa sponsorship for this position.

All formal offers will be made by FAS Human Resources.

About Us

Education Support Services (ESS) provides world-class audiovisual and instructional support, event and media production, training, and consulting services to faculty, staff, and students in the Faculty of Arts and Sciences (FAS). The team supports the school's mission by delivering premium technology offerings that enhance and creatively advance the teaching & learning environment. ESS is comprised of six service groups: Teaching & Learning Support, Design & Engineering, Event & Media Production, Language Center, Assistive Technology Services, and Piano Technical Services.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

LinkedIn Recruiter Tag (for internal use only)

#LI-CK1

Department Office Location: USA - MA - Cambridge

Job Code: 402041 Senior Media Technician

Job Function: Communications

Work Format: On-Site

Sub Unit: Administration and Finance

Salary Grade: 055

Department: Education Support Services


Union: 55 - Hvd Union Cler & Tech Workers

Time Status: Full-time

Pre-Employment Screening: Identity

Schedule: 35 hours / week M-F; 10:00am - 6:00pm (includes 1 hour unpaid lunch)

Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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