Senior Salesforce Development Manager
This position manages a team of high performing, super passionate Salesforce engineers responsible for developing, enhancing, and supporting mission-critical systems that support our core product, Roadside Assistance. As first responders, our network of service providers deliver emergency assistance to people in need 24/7/365.
Who We Are Looking For
If you are a passionate leader with a strong technical background in Salesforce development (including extensive APEX knowledge) and a commitment to building a culture of excellence and innovation, we want to hear from you! The Application Development Manager with to be an integral part of a critical team supporting a highly dynamic and demanding, 24/7 operation. Your team is comprised of talented engineers and high achievers. Your primary mission is to earn & maintain the trust of our business partners by continually delivering quality solutions that solve complex business problems and to deliver innovation that delights and drives results. To do this, you must not only enhance this team's capabilities, but you must inspire a transformational journey towards higher excellence and continuous improvement. We want you to drive our team to reach new heights, inspire breakthroughs, and embody the essence of a force multiplier. Your commitment to delivering tangible results will be the cornerstone of your impact, holding yourself and the team accountable to the relentless pursuit of excellence in your role.
Key Qualities We Value
- Craftsmanship: Measure twice; cut once. Maintain a relentless focus on delivering the highest level of quality through continuous experimentation, continuous learning, and continuous improvement of oneself, the team, relationships, processes, and systems.
- Integrity: Lead from the front and by example. Inspire others through your own growth, say what you mean, mean what you say, and exercise courageous candor.
- Fun-loving: We believe in enjoying our work and celebrating successes together.
- People Person: Put a high priority on people and relationships. We are a highly collaborative team and believe that our relationships within and outside the team are key to our success.
- Communication: Be able to adjust your verbal and written communication based on your audience, whether explaining complex technical terms with a developer, an executive or any level in between.
- Inspirational: Embrace challenges as opportunities and inspire the team to try new things.
- Collaborator: Foster an environment where the team collaborates among themselves and with our business partners to build the right solutions.
- Creative Problem Solver: Passionate about problem-solving, conflict resolution, and seeking innovative solutions to overcome challenges, break through walls, and navigate barriers.
What You'll Be Doing
- Lead, develop, and manage a team of engineers & developers, providing guidance, mentorship, and support to foster professional growth and development.
- Drive technical excellence within the team, ensuring best practices are followed in application development, particularly in Salesforce environments.
- Collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
- Foster a culture of courage and experimentation, encouraging team members to explore new ideas, technologies, and approaches to problem-solving
- Ensure a consultant-mindset evolves in place of an order-taking mindset
- Oversee the full software development lifecycle, from requirements gathering to deployment and maintenance, ensuring projects are delivered on time, within budget and with high quality.
- Champion a collaborative and inclusive team environment, promoting communication, trust, and respect among team members.
- Stay abreast of industry trends and emerging technologies, identifying opportunities for innovation and continuous improvement.
What We Require
- Proven experience as a manager for Salesforce development teams.
- Strong understanding of Agile principles and Scrum framework.
- Excellent communication, facilitation, and conflict resolution skills.
- Ability to empower and motivate teams to achieve their goals.
- Experience with Agile tools such as Jira, or similar.
- Bachelor's degree in Computer Science, Engineering, or related field and Salesforce certifications are preferred.
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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
