Director Real Estate Operations - Military veterans preferred

Director Real Estate Operations

Position Overview
The Director Real Estate Operations will work closely with the Chief Development Officer to oversee the real estate administration of our properties, ensuring they support and enable our strategic objectives. From landlord and tenant relations to real estate portfolio strategy, you'll play a pivotal role in maximizing the value of our real estate assets and delivering outstanding experiences for tenants and customers.

Essential Functions (Other Duties as Assigned)
strategic direction and leadership for the administrative management of the companys real estate, including value creation, risk mitigation, user support, and landlord and tenant relations.
and implement operational policies, procedures, and best practices to optimize efficiency, minimize risk, and enhance tenant and customer satisfaction.
strong relationships with tenants, serving as their primary point of contact for operational issues, lease negotiations, and strategic planning.
up the Lease operations process from ground zero.
the financial performance of our properties, including budgeting, forecasting, and expense management.
key performance indicators and financial metrics to track property performance and identify opportunities for improvement.
landlord relations.
CAM reconciliations.
the exercise of lease options.
lease term extensions.
and manage real estate brokers as needed.
the process to identify, assess, negotiate, and contract for office and warehouse space as needed.
the disposition of surplus space.
lease administration system management.
the leasing and administration of surplus space.
tenant relations.
requests for estoppels, sales reports, insurance certificates, etc.
as company representative on property owner associations.

Requirements (Education, Certifications, Knowledge, Skills, and Abilities):
Bachelors degree in business, real estate, or related field.
At least 7 years experience in Retail Real Estate Administration.
Strong negotiating skills.
Ability to perform basic financial analysis discounted cash flow, IRR, etc.
Experience with lease administration systems, Outlook, Excel, Word, Power Point, and ability to learn new programs.

Physical Requirements:
periods of sitting: frequently required to stand and walk.
use hands to finger, handle or feel objects, tools or controls.
be able to talk and hear in person, via computer (I.e., Teams meeting), and phone calls
lift and/or move up to 15 pounds.
vision ability required by this job includes close vision, distance vision, depth perception and the ability to adjust focus.
work environment is typical of an office setting. The noise level is usually quiet.
travel by air and car may be required.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. (All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others). The requirements listed in this document are the minimum levels of knowledge, skills and abilities.

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