2024-04-16
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Morgantown
West Virginia
26501
United States
Regional Service Sales Representative location Morgantown, PA 19543, USA Shift Salary category Morgan Truck Body JOB DESCRIPTION **Regional Service Sales Representative**
Morgantown, PA 19543, USA Req #3537 Tuesday, November 2, 2021 **$100 Bonus for ALL fully vaccinated new hires!
COMPANY BACKGROUND:**
Morgan Corporation is the largest manufacturer of medium duty freight and refrigerated van and truck bodies in North America. Founded in 1952, as a small welding shop in Morgantown, Pennsylvania, on the site where Conestoga wagons were manufactured through the late 1800s, we have experienced tremendous growth and continue to look for additional expansion opportunities around the world. With a total of fourteen manufacturing and six parts and service facilities strategically located across the U.S. and Canada, Morgan is able to provide the quality, service, and prompt delivery our customers expect.
A subsidiary of J.B. Poindexter, a privately held diversified manufacturing company, Morgan Corporation offers a vast variety of career opportunities, internally as well as within the J.B. Poindexter family of companies. We offer competitive salaries and progressive benefits including health, dental, vision, life insurance, disability plans, 401(k), paid time off, tuition reimbursement and more. We pride ourselves in team member development, performance, recognition, and a culture of diversity and respect. Whether you are taking the next step of your career or just beginning, joining Morgans winning team means being part of a great home away from home. You will be challenged. You will be proud.
**POSITION SUMMARY:**
Meet Parts and Service established sales plan goals in both dollars and unit sales. Establish, develop and maintain positive business and customer relationships. Scope includes; parts, service, and cultivating mobile service unit opportunities.
**KEY DUTIES & RESPONSIBILITIES:**
- Analyze, develop, and execute weekly sales plan that includes scheduled appointments, and prospecting observed opportunities (cold calls.)
- Achieve agreed upon monthly parts and service sales targets and outcomes.
- Develop estimates and provide repair quotes to customers.
- Respond promptly to inbound requests for parts and services.
- Communicate customer expectations accurately and thoroughly to engineering and service teams.
- Report sales activity, results, opportunities, and competitive activity timely as required.
- Initiate customer surveys where not already provided, to gain feedback leading to continuous improvement.
- Lead the coordination of improvement actions to address key customer concerns as they arise and in response to customer surveys focusing on quick resolution.
- Liaison among scheduling, materials group, and customers on repair timelines.
- Assist with current open accounts receivable issues, contacting customers for resolution and facilitating any necessary account changes.
- Assist warranty with claims as required.
- Other duties as assigned.
**EXPERTISE REQUIRED** / **MINIMUM QUALIFICATIONS:**
* Degree preferred
* Must be open to local travel up to 90%
* Successful sales track record with a minimum five year commercial truck body, truck and trailer repair sales experience
* Self-Starter
* Team Player
**Other details**
* Job Family Morgan Truck Body
* Job Function Accounting & Finance
* Pay Type Salary
* Employment Indicator Professional
