2024-04-17
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Roanoke
Virginia
24000
United States
**Other**
**Room Service @ Hotel Roanoke & Conference Center**
Room Service @ Hotel Roanoke & Conference Center Benchmark Hotel Roanoke Roanoke VA
**Room Service @ Hotel Roanoke & Conference Center**
**Company:**
Benchmark Hotel Roanoke
**Location:**
US
**Category:**
Other
**Degrees Required:**
Not Specified
**Employment Type:**
Full-Time
**Manages Others:**
No
**Requirements:**
**Come be a part of something bigger!**
More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our **diversity**, **positive service attitude** and **determination** to succeed. Come be a part of our Be the Difference culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.
We are a strong believer in offering our employees **Work-Life Effectiveness** through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
* Full Time employees have access to Medical and Dental insurance to fit your needs
* Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
* 401K match (Let us help you build your financial future)
* Companywide Hotel Room Discounts (Who doesn't love to get away)
* Paid Time Off
* Employee Assistance Program (We are here to support you)
* Employee family events (bring the kids!)
* Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
* Many more, please inquire for more details
The Hotel Roanoke & Conference Center, Curio Collection by Hilton has been awarded the esteemed AAA Four Diamond Designation Rating for lodging and restaurants for the third straight year. The hotel is part of the exclusive Curio Collection by Hilton, a global portfolio of upper upscale, one-of-a-kind hotels and resorts all celebrated for their individuality.
Built in 1882, the Tudor-style Hotel Roanoke is listed on the National Register of Historic Places, and is a member of the International Association of Conference Centers. The Hotel Roanoke & Conference Center is located in the Gainsboro neighborhood of Roanoke, Virginia.
The Hotel Roanoke & Conference Center today features 329 luxuriously appointed guestrooms and a 63,000- square-foot, high-tech conference center. It is a joint project of Hotel Roanoke LLC, the City of Roanoke and Virginia Tech.
Discover our beautiful, historic hotel at http://www.hotelroanoke.com.
What you will have an opportunity to do:
We are looking for a highly motivated, customer focused Room Service Server to join our team! Room Service is responsible for taking guests' orders over the phone and delivering food & beverage to guest rooms. They are responsible for ensuring accurate food orders as well as timely delivery.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
* Be thoroughly familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
* Has a thorough knowledge of the room layout and the property in general. Is knowledgeable about the hotel and its amenities.
* Collects orders from the kitchen, ensuring they have been prepared correctly; and promptly and efficiently deliver to the guest's room.
* Will submit signed checks and reconciling daily sales
* Assists with the collection of Room Service trays and other food and beverage items from the guest rooms. This also includes proper breakdown of trays and other items.
* Be thoroughly familiar with all standards of proper service etiquette and will practice these standards throughout the guests dining experience.
* Consistently delivers courteous, professional service.
* Maintains high standards of cleanliness (personal appearance, equipment, and facility) always.
**This position is for weekends from 6am - 2pm.**
* Someone with an engaging and welcoming personality
* Someone with 2-4 years of food service experience
* Someone with knowledge of wine, beer, cocktails, and spirits
* Someone who can work under pressure in a fast-paced environment
* Someone with a passion for creating an exceptional experience for all guests
* Someone with excellent communication skills
***Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.***
