Ken Ganley Westside Imports is HIRING NOW for friendly Service Advisors to advise customers on service options and costs when their vehicle needs repair. Hyundai experience is a plus!
As proud members of the , currently ranked #14 nationwide, you'll have the opportunity to join our elite team within one of Ohio's fastest-growing dealer groups! Our benefits package includes continuous paid training and industry-leading compensation, making us a top choice in our area. If you possess exceptional customer satisfaction skills, an outgoing personality, and are self-motivated, apply today and become part of our exceptional team!
We offer:
- Industry-leading Pay Plan: Pay based on experience
- Performance Bonuses! $55,000- 65,000+ Annual Income!
- Full-time Position
- Top-performing BDC Team to schedule appointments for you!
- Full Family Benefits – Medical, Dental, Vision, and Life Insurance
- 401(k) with Company Match
- Paid time off
- Employee Discounts on Products & Services
- Vehicle Purchase Plans
- Supportive Management Team & low turnover – we invest in your success!
- Opportunity for Advancement within the Auto Group
Responsibilities - Service Advisor:
- Schedule appointments with customers
- Greet and work with customer and technician to identify required services using vehicle's service history
- Advise customers on necessary/suggested services and costs; advise of any current special promotions available
- Compute the cost of replacement parts and labor
- Address customer's questions and needs promptly and professionally
- Ensure comprehensive pre-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
- Review results of customer satisfaction surveys with the service manager
- Meet the dealership's standards for repair order production
Qualifications/Requirements - Service Advisor:
- Previous Service Advisor experience required
- Hyundai experience is a plus!
- Candidates with previous Service Advisor experience in RV, Powersport, or Marine dealership settings are welcome to apply
- High school diploma or equivalent preferred
- Valid in-state driver's license
- Professional personal appearance
- A 'People Person' with excellent communication skills
- Please upload your resume. Completing the online assessment will grant you priority consideration!
- Applicants must pass pre-employment screening
We are an equal opportunity employer and prohibit discrimination/harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
