Job Description
JOB SUMMARY:
Responsible for providing friendly and excellent service to Caesars Entertainment guests. Prepares and pours drinks for customers and Beverage Servers.
KEY JOB FUNCTIONS:
- Greets and welcomes all guests in a pleasant and professional manner, interacting in an upbeat and positive manner.
- Provides fast, efficient, courteous and professional service to casino guests, preparing drinks according to prescribed recipes
- Accurately handles all cash transactions; presents customer with bar receipt.
- Converts cash to coin for any customer playing the slot machines in the bar area.
- Prepares and pours drinks for the casino floor Beverage Servers according to prescribed recipes
- Adheres to department policy on number of orders and drinks to be served at one time.
- Monitors and coaches servers to assure they are utilizing proper "Call Order-?.
- Rings in all prepared drinks on register, following established procedures.
- Accounts for assigned bank, all money received and all transactions recorded during shift.
- Completes proper count sheets for money drop, closing impress, and slot banks.
- Keeps informed of new promotional beverage programs. Adheres to all posted department memos.
- Provides property information on current events, promotions and attractions to customers.
- Maintains assigned station in a clean and sanitary condition in accordance with department service standards and job functions.
- Ensures the Casino bar is stocked with all supplies and liquor.
- Completes quarterly bar inventories
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines (CARE).
- Checks for ID's according to Caesars policy
Qualifications:
EDUCATIONand/or EXPERIENCE: - High School Diploma or equivalent preferred
- Minimum2 years experience required
- Must attend Caesars Entertainment Bartender School
QUALIFICATIONS: - Fluent and literate in English
- Ability to accurately handle cash
- Excellent communication skills
- Good math skills
- Must be 21 years of age.
- Ability to uphold and demonstrate the highest level of integrity in all situations andrecognize standards required by a regulated business
- Acts as a role model to other Team Members and always presents oneself as a creditto Caesars Entertainment and encourages others to do the same.
- Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: - Ability to move around station quickly
- Ability to stand for eight hours
- Dexterity to operate cash register and to prepare drinks
- Must be able to lift up to 30 pounds
- Ability to bend, reach, squat
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Us At Harrah's and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.
Harrah's and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Harveys are popular choices for travelers and vacationers throughout the year.
Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
