Chief People Officer - Military veterans preferred

Job Summary: As a member of the Executive Team, and reporting to the Chief Executive Officer, the Chief People Officer (CPO) is directly responsible for the oversight of Human Resources, Workforce and Organizational Strategies. This position is intended to integrate a broader set of controls for the performance of strategic initiatives, and a broader set of controls for the performance of the TVHC workforce. The CPO designs and implements strategies to recruit and develop an agile and high-functioning workforce that is responsive to the changing needs of TVHC and its mission. The CPO anticipates potential shifts in the industry and the workforce to develop and drive strategies that are advantageous for the organization, the employees, patients, and the community being served. The position requires strong, high functioning organizational skills, and interpersonal communication ability with the proclivity to engage staff at all levels. The Chief People Officer demonstrates knowledge and skill around ensuring the right people and skills are in place to meet the organization’s mission, vision, and values.

Oversees: Human Resources

Responsibilities:

Workforce and Human Resources:

·        Develops, and ensures that processes and systems are in place to effectively manage all aspects of human resources and workforce strategies and department. 

·        Applies advanced workforce planning techniques and tools to provide insight, data analysis, and recommendations on workforce development planning.

·        Builds and develops relationships with workforce community stakeholders and partners. Particularly with educational and clinical institutions in TVHC’s priority areas.

·        Develop and conduct, with input from other members of the Executive team, skill gap assessments to evaluate existing workforce needs and define strategic/critical roles. 

·        Meets regularly with other Executive and Expanded Management Team members to develop policies, solve existing and anticipated organizational problems, and develop/maintain a strategic plan for the controlled growth, expansion, and/or development of programs and sites for TVHC.

·        Oversees HR staff in charge of recruitment function for TVHC, including job posting, applicant screening and interviewing, reference checking, salary negotiation, employment offers, new-hire orientations and completion of all necessary new-hire paperwork.

·        Works with Sr. Director, HR to oversee the management of employee benefits programs, including health, dental, vision, life, disability, and retirement / savings plans, ensuring compliance with relevant regulations (e.g., ERISA, COBRA, Internal Revenue Service codes, etc.); manages vendor and broker relationships, insurance renewals, and benefits administration, and payroll.

·        Collaborate with other executive leadership staff to ensure the successful completion of succession planning and leadership development plans including strategies for advancement (e.g., career ladders) and programs that address organizational needs and workforce gaps.

·        Partner with HR in the development and implementation of the organization’s overall workforce strategy.

·        Develop, oversee, and execute strategic approaches to pipeline and workforce development programs to address workforce gaps and forecasted needs.

·        Develop and maintain standard tools, templates, and reporting frameworks in support of workforce and HR planning. 

·        Co-create the organization’s business planning, recruiting strategies, and strategic direction to develop a successful workforce structure.

·        Implement strategies to foster diversity, equity, and inclusion (DEI) within the workforce, and use DEI values to guide relationships with community groups and business partners as applicable ensuring representation of the local community.

·        Oversees the probationary and annual employee performance evaluations. Ensures support to supervisors on effective performance measurement and evaluation to ensure process is fair, clear, and comprehensive.

·        Maintains familiarity with bargaining unit contract, pay scales, and positions. Assists HR staff in responding timely to all bargaining unit grievances; attends or assigns designees for all grievances and arbitration proceedings as needed.

·        Ensures organizational compliance with relevant FQHC regulatory standards, local, states, and federal employment laws, regulations, etc., through appropriate policy development, training, creation and implementation of forms, or other appropriate means.

·        Coordinates and meets with Management Team to ensure smooth and efficient functioning of all programs and highest quality delivery of service; provides guidance and assists in the design of employee workflows, outcome-based goal plans, workload distribution, corrective action and professional development plans.

·        Conducts ongoing needs assessment and evaluation of personnel and makes recommendation to Executive leadership on Personnel and Strategic Planning-related matters.

·        Develop and oversee research, communication and continuous improvement activities that support TVHC’s strategic goals in collaboration with senior leadership and stakeholders.

·        Measures, monitor and track trends, both internally and externally, influence company culture and be a thought leader to facilitate the delivery of well-planned, timely and fully integrated workforce development initiatives.

·        Works with CEO and Business Development department to pursue new funding and program partnerships.

·        Implement strategies that address resiliency, increase joy in work, and mitigate factors contributing to burnout, compassion fatigue, and moral distress among the workforce.

·        Serves as lead and representative for the AHEC program.