2024-04-18
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Fort Wayne
Indiana
46804
United States
Travel Advisor, Travel Contact Center page is loaded
Travel Advisor, Travel Contact Center
Apply
locations
Works from Home (Job Posting)
time type
Full time
posted on
Posted Yesterday
job requisition id
34376
Why work for AAA Club Alliance?
Work from home.
Computer equipment provided.
6 Paid Company Holidays plus 2 floating Holidays
Paid virtual training.
Company- wide Career mobility opportunities
3+ weeks of Paid Time Off in addition to paid Holidays
In addition, we also offer:
Competitive hourly rate $17.00 - $22.50 depending upon salary zone and experience plus monthly commissions.
401(k) plan with company match up to 7%.
FREE AAA membership
Medical, Dental, Vision and Prescription coverage
FREE Life Insurance
Auto repair, travel, and merchandise discount
Tuition reimbursement
AAA Travel Advisors
support Member/non-Member sales and service on multiple levels through multiple communication channels related to full-service domestic and international travel products.
In addition, AAA Travel Advisors also:
Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and international travel-related products. with a concentration on Diamond Elite and Preferred vendor products.
Operates and is familiar with all ACA travel systems and applicable travel partner booking sites.
Complies with all ARC regulations and Club policies and procedures in the collection and handling of assets.
Answers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel while demonstrating a pleasant and professional manner in compliance with quality guidelines.
Participates as a user in testing of new systems/procedures. Mentor other Travel Contact Center Associates.
Do you have what it takes to be a AAA Travel Advisor:
This is a work from home position, candidates must live within our territory (
Connecticut Delaware Indiana Kansas Kentucky Maryland New Jersey Ohio Oklahoma Pennsylvania South Dakota Virginia Washington, DC West Virginia)
Minimum of a High School Diploma
A graduate of an accredited travel school (Preferred)
Minimum of Eighteen (18) months experience as a
full-service
Leisure Travel Agent
Experience with domestic and international travel.
Must be able to work one weekend day each week (shorter hours) - steady schedule. Choice of schedules.
Extensive knowledge of worldwide geography.
Work Schedules
:
(TBD) 1st shift with one weekend day to be included with less hours. Choice of schedules.
Training requirement
:
(TBD)
Monday - Friday (9:00 a.m. - 5:30 p.m. EST) for the first 7 weeks. Work schedule will begin after training is completed.
Paid Training. All computer equipment provided by AAA Club Alliance.
#LI-Remote #US
AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race,
color
,
gender,
identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Sales
A Note to Applicants:
About Us
AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC.
We are always looking for talented people who will commit with us to provide exceptional service, peace of mind and savings to our Members. Our Associates make the difference each day in the lives of our Members. We encourage you to learn more about us and apply to positions for which you are interested and qualified. Click on the Careers Home page
to follow us on LinkedIn , Twitter , and Facebook , and create job alerts to be the first to know when positions that meet your interests become available at AAA Club Alliance.
AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to
jobs@aaamidatlantic.com.
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