Program Manager, DPS - Debit - Military veterans preferred

As a Program Manager at Visa, you will lead complex, multi-disciplinary programs for the DPS Program Management team. You will plan requirements with stakeholders and guide programs through the entire lifecycle considering all stakeholder inputs across different functions. This includes monitoring project schedules and working with internal and external stakeholders to ensure that multiple, simultaneous projects are working together to drive to the success of an entire program. You will be supporting project stakeholders in identifying risks and bottlenecks and using your influence to alleviate those roadblocks. You will be responsible for the execution and delivery through completion for multiple projects within the program. Programs can often span office locations and time zones, and your responsibility will be to keep all stakeholders coordinated on the program’s status, milestones and deadlines. The person filling this position will be responsible and accountable for coordinating activities and communicating status of projects related to new products, features and services that drive client satisfaction, differentiate the Visa DPS product offering, and drive Visa DPS Service revenues. Essential Functions Coordinate and support strategic projects in the business unit. Manage special projects with end-to-end ownership and accountability. Achieve project goals by engaging effectively with stakeholders at all levels across Visa, including technical subject matter experts, client services partners, vendors, and Visa senior management. Essential functions include: Program and Project Meeting Management: develop and prioritize agenda topics, follow up on action items and manage closure of open items. Coordinate the agenda activities around the project plans, financial results, stakeholder engagement, and “hot” issues / opportunities. Plan for critical meetings including schedule management, pre-work, meeting topics, supporting materials and follow-ups. Develop and execute on program deliverables relevant to DPS product lines Track action plans and develop communication on progress Work through challenges, identify bottlenecks and dependencies, and unblock teams for execution. Support the following: Work daily with cross functional teams to gather and communicate project status, progress, milestones, deliverables, outcomes, and lessons learned to all applicable parties via various communication channels. Oversee department operational and administrative functions, including ensuring departmental compliance with Visa’s standard operating procedures, as needed. General day-to-day support, to support adapting prioritization and execution of business objectives in a fast paced and ever-changing environment. Demonstrate and leverage strong business and financial acumen. Manage through influence, and with modest management authority. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA) Preferred Qualifications 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA) You have strong product development skills with a sound understanding of payment technology, risk and fraud management, other ecosystem requirements 3 years of experience in the payments industry (e.g. payment processing, acquiring, payment technology provider, payment brand etc.) 3 years of experience in technical or business program/project management Proficiency with linear software development life cycles and software development methodologies such as Agile (SAFe) and waterfall. You have excellent communications skills, both oral and written. Must be able to communicate effectively and confidently with users, team members and management. Aptitude to collaborate with cross functional teams to build robust, reliable and scalable payment solutions Aptitude for understanding, digesting and analyzing complex systems integration. You have strong facilitation skills. Must be able to elicit requirements from various personalities across organizational and geographical boundaries. Must be flexible and willing to undertake a wide variety of challenging tasks. Ability to work some flexible hours due to varying time zones across Visa’s regions. You have prior knowledge in issuer processing technology or solutions a plus Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 100,700.00 to 146,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.