Customer Sales Support Representative - Military veterans preferred

2024-04-22
AppCast (https://www.appcast.io)
Other

/yr

  full-time   employee


Virginia Beach
Virginia
23450
United States

Royal Executives is a growing, privately owned sales and marketing company in the Virginia Beach area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented Customer Sales Support Representative to join our team! This is a full-time, entry-level position. Training will be provided and compensation will be commensurate.If you are a team player and sports enthusiast this is the place for you - we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven Customer Sales Support Representative who likes to venture out of their comfort zone and talk with our clients about our many products and services.Responsibilities of the Customer Sales Support Representative:Attracts potential customers by answering product and service questions while closing sales directly with clients' leadsHandling customer order-related questions, inquiries, and complaints Recommends products that will meet customers' needs while making an effort to upsell products and servicesPrepares product or service reports by collecting and analyzing customer informationContributes to team effort by accomplishing related results as neededMaintaining current knowledge of products offeredPerform all other related duties as assigned by upper management if neededRequirements of the Customer Sales Support Representative:Positive attitude and excellent communication skillsKnowledge of principles and processes for providing excellent customer serviceProduct knowledge, Quality Focus, Problem Solving, Resolving Conflict, Multi-taskingHigh school diploma or equivalentSupport company values and standards of integrityExcellent verbal and interpersonal skills with a high degree of professionalismMust be able to function as part of a team as well as independently