2024-05-07
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Newark
New Jersey
07175
United States
** Gate Hold Server**
*Share by Email* Location: Newark Liberty International Airport **YOUR NEXT OPPORTUNITY IS NOW BOARDING:**
Join OTG as a Gate Hold Server now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare and a competitive 401k match.
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
We transform airport experiences. **You drive it.**
**ROLE AND RESPONSIBILITIES**
**Position Summary:**
The Gate Hold Server is responsible for delivering the OTG guest experience and will be our front line--the point of contact for our guests. A Gate Hold Server must possess strong interpersonal skills, coupled with a sunny disposition, and a positive outlook. Adhering to the OTG Core Steps of Service is an absolute must, while working in restaurants assigned by our management team.
**Responsibilities** :
* Greet and welcome guests quickly and pleasantly, with a smile
* Delivering beverages and menus promptly
* Communicating all daily food and drink specials
* Demonstrating knowledge of menus and beer selections
* Assisting guests in entering all orders into the iPad/computer system
* Offering menu items and up-selling to guests
* Preparing hot and cold drinks and mixed non-alcoholic drinks
* Demonstrating appropriate wine service techniques
* Assisting other servers, as needed
* Sweeping and mopping premises, as required
* Clearing tables
* Keep a spotless working environment through regular cleaning and sanitizing
* Participating in daily side-work tasks
* Maintain a clean, neat, and well-groomed appearance
* Maintain knowledge of airport, terminal and restaurants; offer information, recommendations, etc.
* Communicate any issues or quality of service problems to the MOD immediately
* Other duties, as assigned
**QUALIFICATIONS AND EDUCATION REQUIREMENTS**
* Must be at least 18 years of age
* Fully conversational in English
* Able to lift 35lbs. in weight
* Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch
* Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions--must be flexible
OTG Management LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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