2024-05-07
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Las Vegas
Nevada
89105
United States
Title:Retail Operations SupervisorLocation:Virgin Hotel * Conducts store opening/closing/ shift change procedures.
* Provides staff training.
* Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.
* Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.
* Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager.
* Ensures that staff report to work on time, dressed in clean full uniform, including nametags.
* Ensures all sales associates are aware of daily sales targets.
* Ensures customers are greeted promptly and served by knowledgeable, well-trained associates.
* Demonstrates effective management of customer queuing
* Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.
* Ensures that all staff tardiness and absences are reported to management.
* Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk.
* Ensures that staff is aware of procedural changes and/or other latest memorandums.
* Ensures that staff are offering an up-sell/add-on sale to each customer.
* Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
* Ensures all damaged goods are returned to the warehouse properly tagged.
* Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).
* Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.
* Hiring and Firing / Disciplinary actions
* Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.
* Provides supervision and support to store staff.
* Works with on-site jobbers and sales representatives.
* Leadership qualities, interactive, and approachable.
* Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.
* Good problem-solving skills.
* High School Diploma or equivalent.
* One or more years of retail supervisory experience
* Health & Well Being: Medical/Dental/Vision Insurance
* Paid Time Off
* Various Personal and Parental Leave Programs
* Universal Life Insurance
* Retirement Programs & Matching Employee Contributions: 401K & RRSP
* Employee Recognition & Anniversary Programs
* Training, Development, and Growth Opportunities
* Tuition Assistance & Scholarship Programs
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