Systems Operations Manager - Military veterans preferred

Transform technology into opportunity as a Systems Operations Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. Job Description: Manages operational management team and service delivery staff to ensure service levels and objectives are met. Implements operations improvements to meet established objectives across multiple facilities. Assists in managing activities related to customer requirements, budget challenges, human resource needs and plans for new business development within assigned area. Facilitates customer relationship and satisfaction while ensuring adherence to company policies and processes. Investigates matters of significance, recommends and implements appropriate course of action. Coordinates and communicates with other managers to leverage resources and discuss solutions to matters of significance. Develops and implements processes for leveraging and using resources to meet customer needs. Implements moderately complex core business processes and assists in process improvement initiatives in order to enhance customer service. Identifies process matters of significance or enhancements and implements. Develops and maintains communications with the customer, management and staff to ensure that service is delivered on time and within budget or contractual obligations. Investigates and resolves matters of significance as appropriate. Ensures maintenance of customer relationships and may build upon same. Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines. Prepares and recommends operating and personnel budgets for approval. Monitors spending for adherence to budget, recommends variances as necessary. WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor's Degree Required Experience: 9 years of related IT Project Management Required Certification: PMP Certification Security Clearance Level: TS/SCI Location: Omaha, NE GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holiday SCITLS Work Requirements .cls-1{fill:none;stroke:5b6670;stroke-miterlimit:10;stroke-width:2px} Years of Experience 9 years of related experience may vary based on technical training, certification(s), or degree .cls-2{fill:none;stroke:5b6670;stroke-miterlimit:10;stroke-width:2px} Certification Project Management Professional (PMP) - Project Management Institute (PMI) Travel Required Less than 10% .cls-3{fill:none;stroke:5d666f;stroke-miterlimit:10} Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $106,371 - $177,632. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.