Training Manager Sr. - Military veterans preferred

2024-05-11
General Dynamics Information Technology
Other

/yr

  full-time   part-time   employee   contract


Redmond
Washington
United States

GDIT is looking for a Training Manager that holds an active TS/SCI with poly clearance for a position located in Reston, VA in support of our GC3 program. GDIT is supporting Microsoft's Government Cloud Collaboration Center (GC3) by providing end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of five workstream teams: Livesite, Identify Incident Management, Network Management, Tech Ops and Customer Reported Incidents. These teams span across various product groups, including Azure, Active Directory (AAD), and Office365. The services will be 24x7x365 and operated from three Microsoft SOCs in Redmond, WA, Reston, VA and Elkridge, MD. Essential job functions: Conduct and lead technical training program in support of onboarding, orientation to program, products, accesses, applications and systems to train, inform and equip the workforce Provide continual training updates and guidance, assigning training to all employees on program Develop and execute lesson plans, sustainment training roadmaps, and knowledge assessments. Conduct performance evaluations at the team level. Responsible for coordinating and initial training of all new hire resources Maintain training metrics and reporting Ensure employees on program have and maintain all the accesses, badges, etc needed to execute Process Change Notification (PCN) training and acknowledgement Training responsibilities may be delivered at a regional or global level Uses Metrics to initiate performance improvements and other initiatives Incorporate GDIT process, Microsoft Processes and government customer processes into an integrated training portfolio Required Qualifications: BS or equivalent 5 years of related experience TS/SCI with Poly clearance Open to work hours that align with operational needs Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment Ability to multi-task and keep well organized Excellent verbal and written communication skills Customer service acumen Experience with training from a management perspective is preferred Ability to work independently and make decisions Experience leading projects preferred GDIT IS YOUR PLACE: • Full-flex work week to own your priorities at work and at home • 401K with company match • Comprehensive health and wellness packages • Internal mobility team dedicated to helping you own your career • Professional growth opportunities including paid education and certifications • Cutting-edge technology you can learn from • Rest and recharge with paid vacation and holidays GDPoly Work Requirements .cls-1{fill:none;stroke:5b6670;stroke-miterlimit:10;stroke-width:2px} Years of Experience 5 years of related experience may vary based on technical training, certification(s), or degree .cls-2{fill:none;stroke:5b6670;stroke-miterlimit:10;stroke-width:2px} Certification Travel Required 10-25% .cls-3{fill:none;stroke:5d666f;stroke-miterlimit:10} Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $116,979 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.