2024-05-12
CrowdStrike, Inc.
Other
/yr
employee
contract
Montpelier
Vermont
05602
United States
CrowdStrike, Inc.
Full time
R18510
About the Role:
Can you build world-class learning experiences? Do you love a challenge? Are you passionate about advocating for the learner? Are you a professional who balances polish with iterative, fast-paced grit? Do you love working with a team who is driven by mission? We want to talk to you!
CrowdStrike is looking for a Sr. Learning Experience Designer to work closely with Global Partner Readiness, with a focus on reseller technical education. For this role, we’re looking for a creative and polished learning experience designer with experience ideating, developing and delivering learning products.
We’re up-leveling our partner enablement programs at a moment of excitement and enormous growth for Crowdstrike. You’ll play a pivotal role in creating compelling partner experiences through formats such as virtual and live instructor-led training, self-paced e-learning, video job aids, assessments, and train-the-trainer programs. Your goal is to accelerate our partners through world-class, scalable education.
This is fully remote role open to qualified candidates in any major metro, with a preference for talent in the Pacific Time Zone.
What You'll Do:
Create 1:n learning journeys for CrowdStrike Partners to up level their sales and technical skills.
Design and develop written, video, and interactive content for self-service, live and virtual instructor-led, and tailored delivery.
Partner with cross-functional teams to up level existing education for technical and sales partner personas.
Identify and fill gaps in our learning materials.
Deeply empathize with the challenges our partners face and advocate for new and exciting opportunities to meet their needs through education.
Use research-informed instructional strategies to design content.
Build an assessment and feedback culture that informs decisions with data.
Craft strong relationships across stakeholders.
You’re an accomplished and exacting designer who knows how to own their craft to build meaningful, concise, and effective learning experiences for external audiences.
You have 5+ years experience developing and delivering on-demand, VILT and ILT learning (scripts and self-serve resources as well as designing e-learning solutions using a combination of media, including text, graphics, animation, audio, video, and interactive facilitated content) with specific experience in:
Partner or customer learning in SaaS
Backwards design
Social and gamified learning
Assessment design
You’re comfortable driving learning outcomes for highly-technical SaaS products and for technical personas, with recommended (but not required) experience in one of the following cybersecurity domains and technical skill-sets:
Cloud security
SIEM or data analytics
Identity security
Threat intelligence
Data loss prevention
Incident response
Security architecture/engineering
You’re confident, and can easily build relationships with technical stakeholders and program managers.
You know your instructional design methodologies and UX design principles, and build polished learning content.
You have experience with common tools for design, authoring, and video creation, and are always on the lookout for new efficiencies with technologies such as AI.
You’re comfortable with experimentation, iteration and a fast-paced environment.
You prioritize self-awareness, feedback and growth.
You enjoy thinking about how to better organize processes and projects, and leading the way.
You’re naturally curious and love learning new things.
You’re comfortable handling and maintaining sensitive information and intellectual property.
Occasional domestic and international travel required.
Work sample or portfolio required for application.
We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
PI240747597
