2024-05-14
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Los Angeles
California
90079
United States
Summary of Position:
Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return again and again.
Duties & Responsibilities:
* Welcome and greet guests. Make all our guests feel comfortable and let them
know you're there to personally take care of them.
* Inform guests of specials and menu changes.
* Make recommendations you genuinely feel your guests will enjoy.
* Answer questions about our food, beverages and other restaurant functions and services.
* Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen.
* Deliver food and beverages from kitchen to guests in a timely matter.
* Perform side work at the start and end of each shift as required by service station
assignment.
* Maintain clean service areas.
* Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any request.
* Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
* Be ready and willing to assist fellow servers as situations arise.
* Be ready and willing to assist busperson with clearing and resetting tables.
* Thank guests for their visit and invite them to return.
* Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications:
* Be able to communicate and understand the predominant language(s) of our guests.
* Must have a basic knowledge of dining room and service procedures and functions.
* Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
* Be able to work in a standing/walking position for long periods of time (up to 5 hours).
* Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
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