Description
General Description:
Our team is responsible for upholding an "unparalleled country club experience" for our members and their guests through first impressions, kind and attentive service throughout their visit, and always a fond farewell. We focus on personalized service, exercising our ability to create memorable experiences on a daily basis.
Availability on evenings, holidays and weekends is expected of all staff.
Essential Functions:
- Provides a seamless experience for all guests with expertise and a great attitude in banquet operations and a la carte dining while maintaining specific side work
- Ensures the total cleanliness and smooth operation of the club
- Setup, breakdown, cleanliness, and replenishment of event spaces and dining rooms Understands the importance of name recognition and warmly greets each member with a smile and direct eye contact
- Maintains a positive attitude while demonstrating flexibility, teamwork, and strong communication
- Reports to work on time, in assigned neat, clean uniform; well-groomed hair and personal hygiene are essential
- Performs other duties as assigned
Qualifications & Requirements: - Experience working in food and beverage, preferably upscale or fine dining establishments
- Wine, cocktail and culinary knowledge is desired
- Basic reading, writing, and computer skills
- Must have a positive, upbeat, friendly attitude and enjoy providing exceptional customer service
- Must be a team player who can develop strong and positive working relationships with all co-workers
Benefits:
Team Members at Charlotte Country Club are a friendly group of professionals! We enjoy a beautiful working environment, free meals, employee outings & events. We offer an assortment of benefits & perks such as Legal Insurance, Identity Theft, and 401(k) match with contributions from the Club. We have a positive work environment with a dedicated, hardworking, and fun-spirited team.
Pre-Employment: All candidates will be required to successfully complete a pre-employment background check and drug screen.
Requirements - Experience working in food and beverage, preferably upscale or fine dining establishments
- Wine, cocktail, and culinary knowledge is desired
- Must have a positive, upbeat, friendly attitude and enjoy providing exceptional customer service
Company Information Charlotte Country Club was founded in 1910 and is located four miles east of uptown Charlotte, in the historic Plaza-Midwood neighborhood. Charlotte Country Club is known as a top 20 private club in the US. The club was also recognized as a Top-50 Platinum Club of the World by the Club Leaders Forum.
Our team is responsible for upholding an "unparalleled country club experience" for our members and their guests through first impressions, kind and attentive service throughout their visit, and always a fond farewell. We focus on personalized service, exercising our ability to create memorable experiences on a daily basis.
