District Manager - Military veterans preferred

Hobart Service, an Illinois Tool Works Company, has been in business for over 125years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

The District Manager is responsible and accountable for leading and directing their multiple assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians, Administrative Staff, and lower-level supervisory staff (where applicable). Our District Managers ensue the efficient use of their assigned budget while meeting service revenue targets through active collaboration with Finance, Sales, and Marketing. ESSENTIAL DUTIES AND RESPONSIBILITIES Developing, maintaining, and managing a highly technical field service team Oversight of installations, preventative maintenance, equipment upgrades and updates, sales support for new systems Establishing and growing customer relationships Strategy focused on meeting or exceeding financial metrics Meeting or exceeding customer satisfaction results Talent development Increasing employee retention and engagement levels Minimum Requirements: High school diploma or GED with a minimum of 7years of relevant experience Sales Strategy and Customer Development Experience managing a Profit & Loss statement, cost control, inventory managementcustomer facing metric management Experience dealing directly with customers Supervisory / direct staff management Demonstrated project management skills Strong communication skills; verbal and written Preferred education and experience: 5-7 Years of relevant experience with a Bachelor’s Degree; AND previous Management experience Knowledge of an Annual Operating Plan/Long Range Plan Service labor product knowledge for commercial food equipment Mechanical aptitude Physical Requirements : Office and field environment Up to 50% travel May be exposed to noise, heat, cold, slippery, wet conditions May be required to sit/stand/walk May be required to lift up to 75lbs May be required to climb a 10ft ladder Driving company vehicles for extended periods of time

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