2024-05-15
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Pennsauken
New Jersey
08110
United States
** Restaurant Manager**
Restaurant Management Pennsauken, New Jersey
**Description**
*Position at Benihana*
At Benihana, we take pride in our scratch kitchen concept and we take pride in you!
**In Exchange for your commitment we offer:**
**Competitive salaries plus a generous bonus plan**
**FREE Shift Meals for you and your team | Meal Discounts**
**401K | PTO | Medical | Vision | Dental**
**The opportunity to be a part of something bigger than oneself**
**RESPONSIBILITIES:**
* Seeks out and uses service-related guest feedback and takes appropriate action to continually improve the level of service, drive overall guest satisfaction, increase return visits, and reduce guest complaints.
* Develops and implements plans to continually improve guest satisfaction in the areas of server attentiveness and table cleanliness.
* Concentrates on training service personnel, to continually improve the guest experience.
* Ensures safety, sanitation, and security guidelines are followed at all times and immediately resolves any items identified in inspections.
* Reinforces suggestive selling behaviors by ensuring that the guest is invited to enjoy sushi, side orders, beverages, and desserts as part of the dining experience.
* Responsible for maintaining the Company standards of products, services, and quality.
**Education and/or Experience:**
* One to three years of management-level hospitality and/or restaurant work experience required or a minimum of 6 months as a Shift Supervisor at Benihana with good performance and positive results.
* High School Diploma or GED Equivalent required.
* A College degree in hospitality management or related field preferred.
* Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports.
* Possess excellent basic math skills and have the ability to operate a POS system.
* Previous experience in teppanyaki-style restaurant is highly desirable.
* Knowledge of computers (MS Word, Excel). Experience with Aloha POS, HotSchedules, and UltiPro strongly preferred.
* Must possess a valid drivers license (except in NY).
* Must be eligible to work in the United States.
* Must agree to background and credit check.
* ServSafe certified alcohol service certified preferred.
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