Supervisor Information Services - Military veterans preferred

Job Description:

• Participate in the monitoring of and reporting of performance and progress related to local IS policy and Compliance Calendar requirements and deadlines.
• ssist local managers with SOX compliance by providing necessary documentation for control compliance and testing.
• ssist local Process Control Managers with compliance activities, definitions and Best Practices as they relate to managing process control infrastructure and servers.
• ssist in the development, training and mentoring of local IS support technicians, including PC Technicians and Local Area Network Administrators.
• Interface with local customers on IS support or service issues.
• Work with other site coordinators and Regional IT Manager to ensure inter-operability and process standardization.
• Communicate local IS issues to regional and enterprise management and strives to build harmonious relationships.
• ssist with the planning and execution of local IS capital projects.
• Ensure the integrity of each site's computer and communications systems.
• ssist with problem-solving and resolving customer service issues with users.
• Effectively coach and mentor department employees.
• Proactively support employee involvement and development.
• Counsel employees on performance standards.
• Complete and administer accurate and timely performance reviews.
• Perform other duties as required.

Minimum Qualifications:-

• Bachelor's degree in Computer Science, Information Technology, or closely related field and four (4) years of experience in a computer technology service delivery capacity.
• ssociate's degree or IT Certificate and five (5) years of related IT experience.
• High School diploma or GED and seven (7) years of experience in a computer technology service delivery capacity.