Senior Product Manager - App Compatibility - Military veterans preferred

The Independent Software Vendor (ISV) team is a crucial part of the Customer Experience Engineering (CXE) division within the Microsoft Security product group. Our team collaborates with customers and partners from all over the world to enhance the Microsoft product experience and drive innovation. We're passionate about delivering exceptional customer experiences and shaping the future of Microsoft's products.

We're looking for a Senior Product Manager to join our team and partner with the Experience and Devices organization (E+D) to ensure compatibility between our leading software, including Windows 11, Windows on Arm, Microsoft 365, Azure Virtual Desktop, and Windows 365, and both 3rd and 1st party applications. The ideal candidate will have a deep understanding of the Windows ecosystem and experience in product management, with a focus on driving customer satisfaction and business growth.

As a Senior Product Manager, you'll collaborate with selected product management teams from the Experience and Devices organization and leverage our global ISV team members to build strategic partnerships with ISVs, close product gaps, enhance feature areas, and drive innovation. Your role within the larger Customer Experience Engineering (CXE) organization will include identifying industry leaders to invest in, ensuring product functionalities align, co-launching new technologies and scenarios, and creating a plan to scale adoption.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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Responsibilities

Strategic Investment: Serve as a product management point of contact for select Experience and Devices (E+D) engineering teams, prioritize product investments. Leverage our global ISV product management team to address application compatibility issues and drive innovations at scale and achieve success criteria and OKRs. Customer-Centric Insights: Proactively anticipate customer needs and market opportunities through quantitative and qualitative analyses. Identify patterns across a portfolio of feature areas and define the impact and prioritization of challenges. Leverage data-driven insights to guide decision-making. You will deliver product specific ‘Outside/In’ sessions through a formal feedback program, this provides our PM teams with an external perspective on their feature’s vision, specifications, and architecture – both for the ISV integrating and the customer using the relevant feature/integration. Thought Leadership: Provide thought leadership within the team, addressing challenges and fostering a shared vision. Collaborate effectively to gain alignment and buy-in from group managers and other leaders. Rally the team around a common product direction. End-to-End Vision: Collaborate closely with the Feature Product Managers, global ISV product management team, Business Development, and other customer focused architects to drive the end-to-end product vision. Advocate priorities and resources, working across divisional boundaries to ensure successful execution. Cross-Functional Collaboration: Engage with cross-functional internal and external stakeholders, including senior leadership and early adopting ISVs and Customers, to gather input and garner support for product vision, strategy, and roadmap. Work with Product Marketing, Business Planning, and Engineering to define product integration release criteria, customer acquisition strategies, and content creation. Strategize and lead the transition of ISV feature integrations from private preview to public preview and then to general availability. Effective Communication: Communicate the product strategy to both internal and external audiences using various methods, including conference presentations and collaboration with partner organizations. Build consensus and alignment around the product vision.

Qualifications

Required/Minimum Qualifications:

Bachelor’s Degree AND 5+ years of experience in product/service/project/program management or software development OR equivalent experience. 3+ years of experience in product management roles related to operating systems, OS security mitigations, and security challenges in various platforms such as Windows, Linux, Mac, Android, and iOS. 3+ years of experience evaluating customers’ needs, requirements, and challenges, and communicating solutions (positioning, technology, value, priority) with those customers.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications (Optional, At HM Discretion)

Knowledge of major cloud and productivity platforms as well as identity systems and related security concerns. Knowledge ofoperating system internals, OS security mitigations, and security challenges in Windows, Linux, Mac, Android, and iOSplatforms. Cross-group and interpersonal skills, with the ability to articulate business need for detection improvements. Experience working with multiple stakeholders leading highly visible initiatives/products/projects at scale. Experience with direct customer communication in a delivery service role. Highly adaptable to change and comfortable pivoting in response to changing circumstances and ambiguous situations within a dynamic and fast-paced environment. Ability to deliver concise and fact-based communications, both verbal and written, and adapt style and level of information based on audience. Familiarity with Microsoft 365 products, such as Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Entra ID. Experience with reporting, analytical, and dashboarding capabilities including Microsoft Dynamics 365, Power BI, and Excel. A strategic mindset and vision to anticipate future demands and competitive needs. The ability to partner closely with both internal and external customers and partners (technical and non-technical).

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. #J-18808-Ljbffr