Operations Coordinator - Military veterans preferred

Job Description:

Pay Range $20hr - $24hr

• Performs administrative responsibilities in support of venue(s) and venue management, including but not limited to;
• t the direction of management, preparing/reviewing/adjusting daily/weekly team member schedules, show schedules/rotations and setting grids.
• Budget tracking, to include; track daily/weekly labor, daily flash reports and overtime justifications, and team member TimeKeeper correction and overpayment letters.
• Venue supply inventory maintenance and ordering.
• Maintaining company information and TSAT communication boards,
• EHS: housekeeping inspections and compliance tracking.
• Segment/annual Training and TSAT survey coordination/tracking.

50%:

• Provides work direction to team members.
• Communicates company and venue-specific expectations of behavior and performance standards, reporting to Management any deviations from the expectations.
• Initiates team member feedback discussions for recognition and performance improvement.
• Compiles written documentation of observed behaviors for Management.

5%:

• While traveling to/from the venue(s)/location(s), observe and monitor shows/sets/BOH to ensure the highest standards of show quality, guest and team member satisfaction, and safety are being achieved.
• Communicate to Management any observed show quality, guest, team member, or safety issues, utilizing the necessary departments and Entertainment manager on duty to expedite a resolution.
• Monitors the quality, cleanliness and facility maintenance standards to ensure the FOH/BOH venue is "Show Ready" for our guests and Team Members at all times
• Open and follow up on work orders through completion.
• In the absence of the Management, oversee the operation of the venue:
• Reinforces the application of all company policies & procedures as well as addressing any immediate employee relations issues pertaining to the venue(s).
• Communicates information relevant to the operation of the venue(s) to both management and team members.

10%:

• t the direction of management, supports opening and/or closing duties for the venue(s) including but not limited to:
• Checking in cast and crew.
• Participate in daily start-up meetings, including the compiling of daily information for distribution.
• Handling all staffing issues resulting from team members' sick calls
• Monitoring start-up/shut-down procedures.
• Communicating operational readiness or staffing/technical problems with partnering departments.
• djusting staffing levels, grids, and rotations to accommodate park attendance/business needs.

25%:

• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

Qualifications:

• Proficient in Microsoft Word, Excel, and Outlook.
• 1+ years experience within the entertainment or theme park industry preferred; or equivalent combination of education and experience.