Director, Operations, Public Policy - Military veterans preferred

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Operations, Public Policy

Overview: This role supports essential initiatives for public policy, focusing primarily on the Americas, and coordinates resources and engagements to ensure all operations function at peak efficiency. This includes aligning priorities across global policy teams, drafting talking points, planning and tracking engagements, coordinating with the business, and presenting results to senior leaders. The candidate must be a superb writer, creative thinker, hard worker, and exemplary problem solver.

Role: Organize domestic and global policy engagements and track progress across teams. Prepare briefing documents, talking points, and background materials for advocacy engagements. Draft presentations, speeches, and talking points for leadership and executives. Work with internal stakeholders, policymakers, and industry experts to determine opportunities and risks to the Company from specific political, legislative, and regulatory developments. Write and distribute internal communications of legislative and political developments. Organize and coordinate various policy operations and activities. Act as the liaison between Public Policy and internal business units to ensure consistent communication and alignment. Oversee various compliance obligations for the public policy team, focusing specifically on U.S. advocacy reporting requirements. Ensure timely and effective completion of projects and initiatives across the global policy team. Create and maintain systems and processes to streamline operations. Implement and track metrics of global policy initiatives. Coordinate strategic business initiatives and drive to completion.

All About You: Excellent written and spoken communication skills coupled with the ability to communicate at a high level, including explaining complex policy matters to senior executives across business units and to external stakeholders. Organized and hard-working. Innovative policy thinker who can formulate and implement policy solutions that will benefit Mastercard’s business interests. Strong analytical approach to problem solving, ability to develop creative and practical solutions to complex problems, able to deal with short deadlines, and work productively in high pressure situations. High political acumen with a thorough understanding of public policy. Proven ability to build collaborative working relationships with both internal stakeholders at the global, regional, or local level. An ability to work with a wide range of personalities and interests, including industry colleagues, academics, community leaders, and internal executives. Entrepreneurial spirit with proven ability to operate in a corporate environment and experience operating in a matrix organizational structure. Knowledge and experience of the payments, financial services, technology sectors are a plus. In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Pay Ranges

Washington, District of Columbia: $183,000 - $284,000 USD #J-18808-Ljbffr