Senior Product Manager, Master Data Management - Remote - Military veterans preferred

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us-Where your Career is a Force for Good!

Job Description:

Why Choose Us?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs.

By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best.

Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good!

The work location is 100% virtual from a home office with occasional in-person meetings as necessary. Preference for candidate to be in the Mid-Atlantic states (NC, SC, VA) &/or to work an East coast schedule.

About the job:
As a Senior Product Owner/Manager for Master Data Management at American Red Cross, you will be part of the Enterprise Data & Analytics (EDA) team that is modernizing and transforming our data and reporting capabilities across multiple verticals, including Biomedical and Humanitarian services.

In this Senior Product Owner/Manager role, you will serve as the voice of the customer to guide an empowered Agile development team to support Master Data Management and Governance solutions. These solutions underpin the enterprise data fabric at ARC that facilitates high integrity data flow, sharing and access across a wide variety of internal business systems. You will represent business needs and priorities, prioritize and manage the product backlog, and incorporate feedback from business stakeholders to guide continuous product improvement. This Senior Product Owner role requires you to be a natural problem-solver with a strong data technology and analytical background, and an excellent communicator. We are looking for an innovative professional who can easily acquire new business acumen, has experience building Master Data Management products, and is passionate about getting it right.

Please note that the Product Owner/Manager role will be the primary owner of the "who, what and why" and product roadmap on a cross-functional Agile product team.

What you will be doing:
Act as the voice of the customer to guide all stages of software development, including user story development, sprint planning, and prioritization of the product backlog.
Understand business and end-user needs; identify and prioritize features to be delivered to meet those needs.
Collaborate with the Director of Product Management to develop the long-term roadmap, and create and execute a supporting short-term roadmap within area of responsibility
Analyze and document existing Master Data Management and Governance capabilities used by the business and work with business and technical stakeholders to develop / document user stories and technical requirements.
Lead effort, in partnership with the tech lead(s), to determine the team's sprint-to-sprint objectives and collaborate with the team to prioritize corresponding stories and tasks during sprint planning.
Prioritize and maintain the product backlog.
Participate in Agile ceremonies such as stand-ups, story refinements, and team retrospectives; ensure the team has a clear understanding of priorities and next steps.
Lead the sprint review meeting to present the output from the sprint to key stakeholders.
Analyze feedback from sprint reviews, and other data such as end user feedback and operational metrics, to identify and understand product needs.
Work with the development team to create acceptance criteria and definitions of failures and done.
Assist the team on the development of feature tests, test cases, and regression tests.
Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities.
Evaluate systems releases for impact to business processes.
Work in conjunction with Agile Team Members to prioritize and coordinate software releases and to ensure that development efforts are in alignment with business requirements.
Help to coach up and provide guidance to more junior Product Owners as a senior product leader on the team.

Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.

What we need from you:
Education: 4-year college degree or equivalent combination of education and experience
Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required.
Minimum of 5 years of professional experience acting as a true Product Owner or Product Manager on an empowered Agile development team, with expertise in Master Data Management and Governance applications.
Experience with data warehouse solutions Experience with SQL and/or PowerBI is a plus.
Must have experience with Agile SDLC methodology and working within a SCRUM team.
Prior experience as a Software Engineer is a plus.
Excellent communication and interpersonal skills, ability to be personable yet persistent and clearly communicate and engage with key stakeholders, leadership, and other product/engineering teams.

Skills and Competencies
Ability to understand complex business problems and identify and interpret business needs.
Advanced knowledge of Agile development methodologies scaling methods preferred.
Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities.
Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
Strong critical thinking, problem solving and analytical skills.
History of thriving in environments of change and ambiguity
Knowledge of agile planning tools (e.g., JIRA, Confluence) preferred.

++++++++++++++++++++++++++++
Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire.

What's in it for you:
For those candidates located in Colorado or Connecticut, the annual salary range for this position is $140K+. We do not offer an annual bonus for this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location.

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.
Stay Healthy: Medical, Dental, Vision Plans
Paid Family Leave: 12 weeks paid at 80%
Relax with Time Away: PTO + Holidays
Save for your Future: 401K with up to 4% Match
Employee Assistance: 24/7 Mental Health Resources
Disability and Insurance: Short + Long Term
Service Awards and Recognition: 1 year + 5 year
Career Development: Pay for Performance, Ongoing Education

To be considered for this position, please visit www.redcross.org/jobs to apply.

Diversity, Equity & Inclusion:
The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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