Associate International Case Coordinator - Military veterans preferred

2024-05-15
AppCast (https://www.appcast.io)
Other

/yr

  full-time   employee


Boston
Massachusetts
02298
United States

Job DescriptionA healthcare organization is seeking to hire an Associate Internal Case Coordinator. This role mainly supports the coordination of the patient intake process, screening and verifying information. Ideally looking for someone who has Arabic speaking skills. The right candidate has a minimum of 1 year of experience working in healthcare, customer, language services, or hospitality and has knowledge of principles and processes for providing exceptional customer/patient services.RESPONSIBILITIES: •Interact with clients and visitors in a positive, warm, caring, and friendly manner•Answer incoming calls, schedule appointments and provide referrals•Responsible for end of day charge ticket preparation•Set high standards for clinical quality, compliance and excellence, and model the company's core values of outstanding patient care.•Coordination and collaboration with team members.•Other duties as assigned.Requirements•Experience working as a team member in a healthcare environment•1 year of medical office experience•Excellent organizational skills•Ability to perform multiple tasks in a busy office environment.•Pleasant and outgoing personality•Strong attention to detail•Professional appearance and communication style•High volume practice experience•Excellent communication and customer service skills•Adaptable, proactive and quality-focused•Computer proficiency - word, excel, outlook