Dispatcher, Security - Military veterans preferred

Non Instructional/Operations - Other

Job Number 4600262816

Start Date

Open Date 09/25/2023

Closing Date

Summary: To receive incoming calls for emergency assistance and dispatch appropriate services as needed; to receive and dispatch calls for facility and equipment maintenance needs; to monitor night escort activities; to maintain a variety of records and reports; and to perform general clerical duties.

Essential Duties: (These duties represent a sample and may vary by position.)

• Receive and log emergency calls regarding power failure, elevator entrapment, intrusion alarms, fire or other emergency; determine nature, priority and location of emergency; dispatch appropriate school system personnel; call other agency emergency units as necessary and in accordance with established procedures.
• Locate and dispatch security or maintenance personnel by two-way radio and telephone as necessary; report emergencies to appropriate administrative and supervisory personnel in accordance with established operational policies.
• Coordinate field communications between field units and units of other agencies and organizations.
• Establish and maintain daily logs and records associated with maintenance calls for services; prepare work orders and route to appropriate department for action.
• Monitor alarm print outs; communicate irregularities to appropriate personnel; dispatch security patrol officer to area to investigate malfunction.
• Answer non-emergency calls for assistance; answer maintenance service emergencies during evenings, weekends and holidays.
• Operate a variety of telecommunications equipment including a multi-line telephone system, radio desk set and digital alarm receivers.
• Monitor and maintain log of key distribution of authorized security or maintenance personnel.

• Maintain records and files on transportation, security, warehouse, administrative and maintenance vehicles; collect and record data on new vehicles; obtain vehicle registrations as necessary.

• Provide information and assistance to the general public.
• Receive and distribute incoming calls to appropriate officers after hours.
• Monitor weather broadcasts and notify appropriate officials in the event of threatening weather conditions.
• Receive incoming phone messages and distribute to the appropriate parties.
• Work assorted duties as assigned. Duties will fall in line with same type of clerical work performed, but may be working in other areas that need assistance.
• Performs related duties as assigned.

Education and Experience:

Minimum

• High school diploma or General Education Degree (GED)
• 1 year telecommunication or dispatch experience

Desired

• Associates Degree Telecommunication training, work experience
• 2 years telecommunication or dispatch experience

Licensing / Certification Requirements: N/A

# of Jobs 1.00

Salary: From 16.64

Teacher Scale N

Minimum Educational Requirements HS diploma

Term 12 Month

Additional Job Information

Knowledge / Skills / Abilities:

• Knowledge of standard radio broadcasting procedures and rules.
• Knowledge of location of school system facilities.
• Knowledge of modern office procedures, methods and computer equipment.
• Knowledge of the English usage, spelling, grammar and punctuation.
• Knowledge of principles and procedures of record keeping and reporting as related to the police telecommunications, security maintenance of logs and reports.
• Ability to work under pressure, exercise good judgment and make sound decisions in emergency situations.
• Ability to learn geographic features and streets surrounding school system facilities.
• Ability to type at a speed necessary for successful job performance.
• Ability to understand and follow oral and written instructions.
• Ability to communicate clearly and concisely both orally and in writing.
• Ability to establish and maintain cooperative-working relationships with those contacted in the course of work.

Physical Requirements:

Constant sitting; grasping/twisting; reaching; pushing/pulling and fingering/typing.

Occasional walking, standing; and bending/stooping.

Infrequent climbing/balance; crawling/kneeling, running, and lifting/carrying.

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