Project Manager -Process Design Consultant I - Military veterans preferred

Project Manager -Process Design Consultant I page is loaded

Project Manager -Process Design Consultant I

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locations

Charlotte

time type

Full time

posted on

Posted 6 Days Ago

job requisition id

24015373

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is nd related artifacts Within Global Treasury Merchant Operations (GTMO), the Account Onboarding and Activation program aims to build and utilize foundational eDocs capabilities to simplify and modernize client onboarding. The end-to-end document and data collection process can be improved to deploy reusable, consistent technology and tools, simplify operations (front and back office), and provide clients with an improved digital experience.

An Account Onboarding and Activation Process Design Consultant I/Project Manager coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures. Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams. Expected to collaborate with cross functional teams to achieve process or project objectives. Builds action plans and drives execution. Role Responsibilities: Strong project management skills, including the ability to prioritize work and meet deadlines Comfortable preparing and delivering presentations to all levels of the organization Demonstrated ability to be detail-oriented on business process concepts Strong written and verbal communications skills; comfortable interacting with senior leaders Ability to facilitate meetings, capture key outcomes/actions and own project/process documentation Analytical skills with ability to comprehend, document, evaluate and improve complex business processes Self-motivation, self-direction, organizational skills and the ability to manage priorities without sacrificing quality or timelines Ability to work in a fast-paced environment with strong attention to detail and accuracy Effectively deals with ambiguity and adapts to changing circumstances Ability to work with diverse team members in virtual environment Proficiencies in Microsoft Office products Communicates, influences, and negotiates both vertically and horizontally, within and outside the program’s sponsoring organization Develops, maintains, and reports on an overall integrated delivery plan Ensures compliance with all applicable Bank standards and LOB procedures relating to change management Required Skills: Knowledge and experience with the Bank of America’s Enterprise Change Management Policy and Standards and how the policy standards apply to both material and non-material change types 1 to 3 years of change management/project experience Experience working on large-scale and complex people process and technology projects Knowledge of Agile and PPRT (or similar project management tools) Effectively deal with ambiguity and adapt to changing circumstances Excellent written and verbal communication skills, including tailoring the message to the audience, and documenting findings and recommendations Ability to manage multiple priorities in a fast-paced, matrix environment Very strong self-motivation, self-direction, organizational skills, and the ability to manage priorities without sacrificing quality or timelines Strong analytical and presentation skills; ability to synthesize data into actionable reports and communicate concepts MS Office proficiency (Excel, PowerPoint, Word, Project, Visio Project) Other

Qualifications: Experience with JIRA Bachelor's or graduate degree or equivalent experience Prefer direct knowledge of Global Operations Prefer Six Sigma, Business Process Management, Project Management certifications (or equivalent experience) Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions Excels in working among diverse viewpoints to determine the best path forward Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner Commitment to challenging the status quo and promoting positive change. Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world Shift: 1st shift (United States of America)

Hours Per Week: 40

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