Job Type
Full-time
Description
Top Workplaces 2019 - 2024: Join our team!
Since 1984, our unwavering commitment to our core values of honesty, integrity, respect and compassion has been the cornerstone of our success. At Horizon, we take pride in delivering comprehensive solutions, top-notch construction services and unparalleled property management. Our continued dedication is rooted in a vision driven by our core values that define who we are.
Why Work With us:
Legacy of Excellence: Spanning nearly four decades, we have consistently set the standard for excellence in every aspect of our business.
Client-Centric Approach: We are devoted to providing our clients with comprehensive solutions, ensuring their satisfaction, and building long-term relationships.
Rooted in our Values: Our vision is not just about what we do, but how we do it. Our core values guide us in creating a workplace where culture and performance go hand in hand.
This position shall support the assigned campus and assist the Community Manager and teammates to ensure a well running campus and a positive experience for residents. This position shall support the campus with administrative needs along with event coordinating and leasing. This position requires the ability to complete work in a timely manner and work with differing personalities, and complete tasks independently in a fast-paced environment. This position steps in and is the back up when the Community Manager is unavailable.
Responsibilities
- Establish and build rapport with prospects, residents and residents families.
- Take leasing calls, set appointments, complete applications
- Build relationships with community partners
- Keep weekly office hours in each building
- Print and complete monthly calendars, complete Grace Hill trainings and work on event planning, scan, fax, and return calls, take walk ins, and scheduled showings.
- Daily check-in with Community Manager so everyone is on the same page with move in's and move out's, building issues, resident issues, etc.
- Daily scanning, mailing to corporate
- General administrative paperwork
- Complete Market Rate (MR) lease renewals and Income Eligible (IE) self-certification lease renewals.
- Complete IE recertifications.
- Maintain confidentiality with respect to applicant and resident information.
- Complete check requests as needed
- Compose WLR Newsletter
- Complete monthly activity calendars for each building.
- Enter and close out maintenance service requests.
- Maintain One Site by entering leads and notes and keep system updated
Requirements
List Job Qualifications.
A. Education, work experience, licenses and certifications:
Experience: Prior administrative and customer service experience required. Property management experience helpful.
B. Required knowledge and skills:
- Ability to communicate clearly and effectively, verbally and in writing, with residents, prospects and other third-party contacts, as well as with company managers and principals, owners, and all other office team members.
- Proven organization skills
- Ability to handle multiple projects and meet critical time deadlines and maintaining good follow-up are crucial to this position.
- Ability to perform quality work within deadlines with or without direct supervision.
- Ability to interact professionally
C. Computer Applications:
Proficient with Microsoft office suite; Onesite helpful
- Typing speed 45 wpm
- Ability to efficiently use/operate Microsoft Office: Word and Excel
