VP of Product Management - Identity - Military veterans preferred

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: This product scope spans geographies and customer segments, enabling the most business-critical use cases across PayPal’s network of 35 million merchants. In this competitive environment, we must innovate and deliver products and experiences that resonate with consumers and scale quickly.

Job Description: The Role

As VP of Product – Identity, you will be accountable to deliver identity solutions that enable commerce, from product design and strategic planning to roadmap execution, performance management, and commercial outcomes. This is a mission critical role with outsized brand and commercial impact, and a cross-functional support structure to drive one of PayPal’s most strategic priorities.

Product Strategy: This role is responsible for developing and executing a strategy for creating commerce-ready consumer and merchant identity solutions that reduce friction and enable innovation while protecting the PayPal ecosystem. He/she should also develop a clear view on how we leverage and extend emerging technologies to surpass the competition.

Strategic Partnership: Success in this role requires active participation in industry organizations looking to advance identity and security technologies for the benefit of global commerce, building strategic partnerships, and applying emerging best practices to ensure PayPal is delivering world-class user experiences across its portfolio of products.

Building Scalable Products: A key success factor of the role is a robust strategy, developed in partnership with other key product leaders, on how we scale secure identity solutions across geographies, devices, and operating systems with the goal of delivering simple, consistent, and secure experiences for consumers and merchants.

Effective go-to-market strategy: This product leader will also be responsible for working closely with the other Product, Go-to-Market, Sales, Marketing teams to build a strong inbound feedback loop from consumers and merchants and take products to market in a cohesive manner that quickly drives mass merchant and consumer adoption.

Accountability for the Commercial outcomes for the Product Line: This leader will be accountable for financial commitments & key KPIs along with product delivery versus commitments made, including ensuring the appropriate compliance and risk management controls are in place. This role will establish operating mechanisms with leadership to share progress and business outcomes.

Job Responsibilities

Lead a team of Product Managers and provide strategic leadership and day-to-day decisions for a very large cross-functional team. Lead product strategy development, and share a clear, executable view of the product strategy in leadership forums and with the cross-functional teams (through all hands, product reviews, etc.). Lead successful execution of products and features that innovate, scale, and meet fintech regulatory requirements. Engage closely with engineering and architecture to determine the best technical implementation/design while balancing time-to-market needs for critical customer pain points. Represent the end customer on an ongoing basis and use this to drive effective prioritization and decision-making. Collaborate and influence product outcomes in a matrix organization with multiple stakeholders – Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance and Banking Partners. Data-driven decision-making: Use A/B Testing, analytics, customer discovery, market research, and competitive analysis to drive decision-making. Responsible for budget commitments and execution of KPIs, decisions to course correct as needed. Lead operating mechanisms that drive execution and accountability like product reviews, monthly business reviews, and operating reviews with the CEO, as needed.

Key Requirements:

At least 10 years’ experience providing product or engineering leadership related to identity and security technologies. Demonstrable contributions to identity frameworks through entities such as Fido, OpenID, Oauth, or WebAuthn strongly preferred. Direct prior experience in eCommerce, FinTech, and banking ecosystem a major plus 8+ years managing product and technology teams across multiple products and industries, experience applying artificial intelligence and/or machine learning strongly preferred Proven track record for building, launching, and maintaining high-scale, successful products Effective delivering products in a matrixed organization, influence and align partners across different points of view or functions, to drive action and change Ruthlessly prioritize initiatives and leverage creative solutions including 3rd parties Engage consumers and merchant in discovery and solutioning to deliver innovative products Collaborate with cross-functional teams across Engineering, Sales, Support, Finance, Go-to- Market, Risk & Compliance, to deliver best-in-class products and experiences Ability to make decisions and progress in the face of ambiguous and at times overlapping priorities Manage complex deliverables and maintain high-quality standards while meeting project timelines Highly developed communication skills with a superior ability to present complex concepts and issues to leadership teams in a compelling, persuasive, and fact-based manner. Prior experience as an Agile Product Owner (Scrum/XP), with a deep understanding of the critical skillsets leveraged, including: Product roadmap development and communication Backlog grooming and prioritization Partnership with architecture and engineering teams to ensure complete product definition, including both functional and non-functional requirements Acceptance criteria and KPI implementation to drive product level Definition of Done Cross-team prioritization and dependency management in a scaled Agile environment

Leadership and Personal Qualities

Collaborative

Ideal team player – humble, curious, and smart Creates a win-win environment

Confident & Secure

Grows his/her people & provides coaching/visibility to elevate them Delegates effectively while developing a bench of future leaders

Leadership & Talent

Creates an organization that thrives, has ability to build trust Attract and retain great talent to seed and sustain the organization

Independent

Independent and quality decision making and an attitude of intrapreneurship - A balance of do, do and inform, ask in decision making and actions

Emotional Intelligence

Ability to perceive, use, understand and manage emotions in every interaction Self-awareness, self-regulation, motivation, empathy Highly trained and mature, internal compass

Communication

Excellence in clarity, content, verbal/written/body language, in person/over the phone

Customer Focus

Builds effective relationships with stakeholders outside the organization Achieves great levels of stakeholder satisfaction through partnership and value delivery

Goal Oriented & Action Biased

Structured, inclusive, and timely decision-making skills A track record of structured execution and value creation Can plan, structure, introduce and execute change while bringing people along

Personality / Behaviors

Great judgment, high integrity, good value system, high bar Hard working, humble, human-oriented Balanced, friendly, approachable, intelligent, pragmatic A coach, cheerleader, and confidant

Innovation

Pushes the edge, thinking out of the box, being innovative and creative Is bold, takes calculated and smart risks where appropriate Transforms technology and processes from good to great!

PayPal is committed to fair and equitable compensation practices.

Actual compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this position may include annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For More information visit https://www.paypalbenefits.com

The U.S. national annual pay range for this role is $250K-$360K

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is to

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

REQ ID R0109246 #J-18808-Ljbffr