2024-05-15
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
San Jose
California
95199
United States
Summary:
You would be joining the Seller Experience organization within client which is at the heart of the overall client marketplace. The Seller Experience team focuses on end-to-end digital experiences for our sellers, making it seamless to list, sell and grow a thriving business with company. Our Sellers are at the center of everything we do, and our product, engineering and design teams obsess over building best-in-class experiences that our company’s seller community loves.
Responsibilities:
Obsess the Customer & Overall Quality of Experiences. Demonstrate a relentless focus to listen to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements.
Collaborate with supporting product, design and engineering teams across company to align plans, and gain support across functions: analytics, marketing, operations, sales, and strategy.
Synthesize customer insights, quantitative and qualitative data, and business strategy into product concepts and requirements.
Conduct competitive analysis by critically evaluating the strengths and weaknesses of competitive offerings.
Breakdown the feature-set into manageable tasks. Follow Agile methodologies to create actionable epics, user-stories, bugs and technical specifications for the prioritized product feature.
Develop a clear understanding of the technical architecture and design to identify the dependencies. Work with Engineering partners to define the scope and timelines.
Collaborate with program managers and stakeholders through regular meeting cadences to track progress, identify risks and report status to leadership.
Drive engineering discussions to convert customer problems into functional and technical requirements and architectural solutions. Lead technical scoping discussions, evaluate development cost, make trade-off decisions based on engineering effort and customer impact.
Requirements:
Strong customer empathy.
A passion for building great user experiences across web and mobile devices.
Solid technical background, experience managing software products using agile methodologies.
Customer/user focus and have a “can do” attitude.
Ability to write clear, complete, and implementable user stories and specifications.
Excellent project management skills and the ability to coordinate and work on cross-group projects.
Design and problem solving skills to come up with innovative and creative solutions.
Capability to work independently and drive projects with many moving parts.
At least 5-years of experience as a product manager working on user facing products.
Experience with e-commerce as a seller, product manager or frequent buyer.
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, competencies, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
