GCI, embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry.
At GCI, we solve the hard problems. As a Program Sr Manager, a typical day will include the following duties:
Supervises assigned technical and administrative staff, including subordinate supervisors, and performs personnel actions including hiring and performance evaluation
Responsible for profitability and revenue growth of assigned program(s)
Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits
Performs business development activities at all stages, including the preparation and review of technical and cost proposals
Performs program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation, and profit enhancement
Coordinates and monitors sub-contractor activities and administers subcontractor deliverables and finances
Develops, reviews, and approves plans, schedules, consulting agreements and other program documents
Prepares and provides various reports and technical reviews to senior management as requested
Ensures compliance with relevant corporate and government policies and standards
- Manage the expenditure of program costs and labor hours to meet the negotiated contract values
- Lead the management of the customer relationship amongst customer contracting officers and customer task area points of contact - maintaining regular communication cycles
- Manage cost, schedule, and quality of the delivered services
- Manage the personnel resources of the program contract, including subcontractors
- Participate in staffing process to identify new candidates to replace existing personnel and or to meet growth opportunities
- In coordination with Recruiting/Staffing, source, identify, interview and select candidates to meet requirements
- Prepare and deliver program Monthly Contract Status Reports (MCSRs)
- Manage a capable, cohesive team fluent in advanced data analytic methodologies and conveying complex ideas to stakeholders
- Collaborate with engineering and development teams in support of new requirements
- Consistently assess operations to identify gaps in productivity and opportunities for improvement
- Streamline processes to increase efficiency, effectiveness, and timeliness
- Develop and maintain SOPs, management plans and reports, and coordinate project schedule with technical leads and stakeholders
SCOPE OF ROLE: Manages one or more medium to large teams of multiple disciplines. Medium to High Complexity. Direct reports are typically exempt and often include other people managers
REVENUE RESPONSIBILITY: Responsible for programs(s) with annual revenues of $10 million and above.
EDUCATION AND EXPERIENCE: BA/BS or equivalent, 5+ years of experience
REQUIRED KNOWLEDGE/MANDATORY SKILLS- Bachelor's degree in computer science, information technology (IT), or equivalent technical discipline, or minimum of six years of work experience in IT development projects
- At least three years total experience as a program/project manager on projects of comparable complexity and scope of 70 FTE providing specialized software development and engineering services in support of technical operations
- Demonstrated experience successfully managing disparately located personnel
- Demonstrated experience managing programs with complex data processing requirements
- Demonstrated experience managing a program delivering systems/tools/solutions in production, while transitioning to modern and/or efficient technology solutions
- Demonstrated experience managing cost, schedule, and budget of contract against mission requirements and priorities
- At least three years total experience as a project or program manager of comparable complexity and scope, providing specialized software development and data exploitation services in support of technical operations
- Experience working in an Agile framework and some understanding of the full SDLC
- Experience interacting with customer stakeholders, COTRs, and contract officers
- Excellent time management, negotiation, and customer service skills
DESIRED KNOWLEDGE/SKILLS- Demonstrated and current experience managing programs delivering technologically complex solutions to address 24/7 near-real time data processing/availability requirements
- Prior experience with property management and procurement
- Experience with purchase orders, vendor quote requests, billing, and expense reports
- Experience with Jira and Confluence
- Project Management Professional (PMP) Certification
