Applications Engineer - Military veterans preferred

Applications Engineer

US-NC-Colfax

Job ID: 2024-12182
Type: Employee
# of Openings: 1
Category: Sales
US-NC-North Carolina Pro-3009

Overview

POSITION SUMMARY

ITT Goulds Pumps is among the most widely recognized and respected brands in the global pump industry, serving customers in the oil and gas, mining, power generation, chemical, pulp and paper, and general industrial markets. As the only manufacturer to make digital monitoring standard on every process pump, ITT Goulds Pumps continues to lead the industry in both mechanical pump design and the adoption of smart technologies.

The purpose of this position is to provide daily support for the direct sales force in the areas of applications, proposal work and order processing/management. Specifically, this includes reviewing specifications, making pump selections, preparing proposals, providing technical support to customers, interfacing with vendors, processing orders, and expediting.

ESSENTIAL RESPONSIBILITIES

• Review customer specifications and prepare comprehensive professional proposals.
• Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
• Handle customer telephone inquiries.
• Interface with outside vendors to solicit quotes for equipment.
• Effectively process orders and manage any issues that arise.
• Act as a liaison between operations and the customer.
• Participate in sales calls with the Sales Engineer as part of development.
• Provide technical support to customers.
• Participate in pre-award meetings as required.
• Develop effective rapport with customer contacts

POSITION REQUIREMENTS

Education: BS Degree in Engineering, Industrial Distribution, or similar

Experience: 3+ years experience in rotating equipment, ideally pumps

Other Skills:

• Excellent communication skills
• Strong attention to detail
• PC skills
• Experience working with outside Sales team
• Self starter with a positive attitude
• Highly organized with ability to handle multiple projects with quick turnaround requirements

ITT operates through three Value Centers (operating segments):

Motion Technologies (Revenue of $1.4B; headcount of 4,700; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets;

Industrial Process (Revenue of $1.0B; headcount of 2,800; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts;

Connect and Control Technologies (Revenue of $0.6B; headcount of 2,700; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

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