Service Technician - Military veterans preferred

Service Technician

US-CA-Los Angeles

Job ID: 2024-4537
Type: Regular Full-Time
# of Openings: 1
Category: Service Center
Los Angeles, CA

Overview

Envoy Solutions, a diversified distribution company with over $1.5 billion in revenue, is bringing together leading brands from the facility supplies, packaging solutions, and specialty products industries. We’re building a national platform that will enable us to leverage product knowledge, category expertise and local presence to help make buildings cleaner and more sustainable, people safer and operations more productive, every day. Our portfolio of companies includes North American, WAXIE, SEPG, Daycon, North Woods, PJP, and NVISION. Our combined company employs more than 2,300 associates, operates 43 distribution centers, and supports more than 52,000 customers.

At Envoy Solutions, our focus is on creating greater efficiencies and scale, with a high-touch, customer-first approach. We’ve combined the expertise of local consultants and sales teams with a wider portfolio of products and deeper category knowledge. We work both nationally and regionally to ensure responsiveness to the industry’s toughest challenges, and we deliver a more efficient and streamlined distribution model on behalf of our customers.

At WAXIE, we take customer satisfaction to another level with our in-house equipment repair services and on-site customer equipment installations. If you’re the type of person who likes to roll up your sleeves and work hard with a great team, a spot on or equipment repair and installation team might be right for you!

Service route in Los Angeles, CA local candidates only.

Salary Range: $23.64/hr - $31.00/hr DOE

• Coordinate with management and sales team on customer appointments for equipment repairs.
• Calculate estimates on parts and labor cost for customer.
• Label and repair all machines as required.
• Upon completion of equipment repairs, properly complete repair work order paperwork.
• Make on-site service calls to customer locations for larger equipment when not feasible to bring into Service Department.
• Work with sales team to coordinate installations and visits customer sites for equipment installation.
• Maintain a clean and safe work environment in the Service Department.
• Other duties as assigned.

• Excellent written and verbal communication skills.
• Ability to work independently.
• Great customer service skills.
• Clean driving record (MVR).
• Valid driver's license.
• Ability to safety lift 50 pounds.
• Ability to stand for 8 hours.
• Proficient PC Skills including Microsoft Office Suite.
• AS400 experience a plus.
• High School Diploma or equivalent.
• Bilingual a plus.

This position offers a competitive starting salary and comprehensive benefits program.

Envoy Solutions (and its subsidiaries) is an Equal Opportunity Employer. This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.

PI240873146